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Auctiva Surveys eBay Sellers on Going Multi Channel


AuctivaAuctiva is surveying eBay sellers about using other marketplaces as it prepares to launch a new product called Auctiva Multi-Channel.

Auctiva Product Manager Natasha Burns told EcommerceBytes that after 18 years of providing selling solutions exclusively for eBay, “this last year we decided it was time to move with the market and start expanding to more channels.”

“Our main focus for Auctiva Multi-Channel is to help sellers create new listings and manage their existing listings across multiple marketplaces efficiently, with a huge emphasis on automatic synchronization for product quantities and a new, enhanced 1-Page Multi-Channel Lister,” she said.

The survey asks sellers to indicate which channels they currently sell on and provides the following options from which to select: eBay, Amazon, Etsy, Walmart, Ruby Lane, Bonanza, Jet, NewEgg, TopHatter, “My Own Website,” and Other.

Auctiva also listed the following selling-related tasks and asked survey participants to rank them in order of importance:

  • Creating new listings by using my product’s UPC, EAN or ISBN.
  • Review & adjust my listing’s price and quantity.
  • See reports of my products performance and sale data.
  • Creating eBay auctions.
  • Keeping my listing quantities across channels in sync automatically, so that I don’t have to manually manage them.
  • Creating new, unique listings that do not have a UPC, EAN, ISBN, ASIN or EPID.
  • Being able to use Auctiva with different languages other than English.
  • Managing my listings from my mobile device.
  • Editing the details of my listings such as the shipping, checkout and return details.
  • Managing my FBA products.
  • Uploading new products from a file.
  • Marketing my products.
  • Using Amazon’s Multi-Channel Fulfillment service.

Burns said the initial launch of Auctiva Multi-Channel will support eBay and Amazon with plans to expand channel integrations over time. “As for the pending launch date, we’re still in the development stage, but we anticipate the release date to be near the end of Q3.”

“The entire team here at Auctiva could not be more excited about this, and the feedback we’ve received from our sellers so far has not only been helpful, but extremely motivating,” she said. “It’s really amazing to talk one-on-one with our sellers and really understand the struggles they face when selling online as it provides us with the information we need in order to build helpful solutions.”

Auctiva also tweeted an invitation for sellers to sign up to express their interest in beta testing the new solution.

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

3 thoughts on “Auctiva Surveys eBay Sellers on Going Multi Channel”

  1. Yes I got the survey and told them that they really need this to get done ASAP but I have also been telling this to them for a couple of years now so I do not think that it will be implemented quickly if it took them this long to even come to this point.
    I like Auctiva and have been using them for a number of years. You get to use Endicia to do your mailings with their reasonable insurance for no extra cost.
    In my comments to them I told them that eBay is dying and they need to get something going very soon because:

    eBay = Dead Man Walking

  2. Hey all, John from Auctiva here! We do know that some of our competitors beat us out of the gate expanding beyond eBay, but we’re pretty excited as to what’s coming. Some multi-channel solutions come with a five-figure price tag, but our plans will be starting for less than $30 per month and come with all features and available marketplaces. If you’d like to participate in the survey, we’d really value your opinions! https://goo.gl/forms/vv5Ir6C2x3jIJ9b03

    If you’re at eBay Open in a couple weeks, swing by the Auctiva booth! We’ll have demos of the new, fully redesigned Multi-Channel tool and we’d love to meet you!

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