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EcommerceBytes Soundoff: Letters to the Editor – March 11, 2018

Letters to the Editor column

Letters to the Editor columnIn every issue, readers soundoff about issues important to them. From shipping issues to payment processing, from fees to online marketplace policies, EcommerceBytes Soundoff gives you a chance to air your views.

Hi Ina,
Re: Amazon Raises FBA Fees and Introduces Storage Limits Policy (link)

This is insane. The end of Amazon FBA for us.

They keep changing the rules of FBA since the start.

It’s over for us. We’re done with FBA. Going to ship everything ourselves now. Sucks!


Dear Ina,
Thanks for publishing my letter concerning finding additional online venues for selling original artworks. Several good suggestions were received and are being followed up on.

Since then, something startling has happened. Yesterday, one of my partner’s steady, art-buying customers alerted him to a bogus listing, offering what was supposedly a large oil painting, identical to one that he sold on eBay late last year, naming him as the artist. It was offered by a Chinese would-be seller at $11.97 with free shipping!

The lister had a zero feedback rating. The image and text were copied verbatim from the original listing.

We will probably never know exactly what sort of scam was intended, but the upshot is that it could hurt my partner’s reputation as a seller of his own art. To its credit, eBay canceled the listing within hours of our having reported it.

Browsing original-art categories subsequently, we discovered that a Florida artist who also sells on eBay was also the object of such a scam, also perpetrated by a Chinese seller. We alerted him to the bogus listing. From now on, we will run searches of my partner’s name, daily, to catch any such hanky-panky; also, copyright information and the phrase “all rights reserved” will be added to the item description.

Today, an artist who sells prints of his original works on eBay complained that his eBay images are being copied. So, Artists, beware!



Dear Ina,
Is your site aware of yet another newish problem with eBay? Entering tracking on PayPal does not, any more, update your eBay tracking – eBay tracking shows no details, not sure what this does to DSRs I’ve gone past the point of caring with anything I do on eBay these days.

Others are having this problem – see link to post (eBay UK discussion boards).

Another day, another glitch…

Visit the Letters to the Editor blog for more letters from readers published recently.

Send *your* letter to the editor by emailing ina@auctionbytes.com with “Letters to the Editor” in the subject line (remember to include your name as you would like it to appear).

Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.