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eBay Suggests Offering Deals to Attract Holiday Shoppers


eBay logoeBay offered advice to sellers on how to attract holiday shoppers particularly around Black Friday: offer deals. The tips focused around low pricing and included the following tactics: bundle items together; offer one-day-only specials; don’t limit deals to Black Friday; and be thoughtful about which items you discount. It also reminded sellers about its in-demand inventory page and Seller Hub’s Growth tab to get help with pricing guidance.

Announcement follows:

The Holiday season is in full swing, Black Friday is just around the corner, and you’re ready. You’ve sourced enough inventory, secured seasonal help, optimized your listings, and updated your customer service and returns policies.

But, what about your pricing strategy? Do you have a plan to attract buyers with deals and discounts throughout the season?

It’s not too late to plan a Holiday deals strategy that will attract buyers and increase sales. Here are four deals tactics to consider.

Create bundles to increase order value.
A bundle is two or more products offered together, such as a camera and lens, a yoga mat and free weights, or a PS4 console and some games. There are several different types of bundles, including offering multiples of the same product, adding accessories to a big order, or bundling related items together.

For shoppers, buying a bundle can be a more convenient option than shopping for each item individually. For sellers, it can mean selling more and spending less on shipping. Plus, bundles help differentiate you from other sellers. With a bundle, you’re not competing on price, as it’s more difficult for buyers to price compare a bundle versus a single item.

Consider one-day-only specials.
Studies have shown that consumers are motivated by perceived discounts. In fact, 75% of shoppers are looking for a deal. Deals increase consumer excitement, increase a buyer’s sense of urgency, and can motivate a shopper to purchase sooner. Offering deals, even for a day, can be a successful way to boost sales.

Some of the deals you could offer using Promotions Manager include: order size discounts (such as Buy 1, get 25% off), markdowns (like saving 30%), shipping discounts (offering free shipping for orders over a certain amount), and codeless coupons (such as a discount off the next purchase).

Think of Holiday as a marathon, not a sprint.
If you do plan to offer deals, Black Friday and Cyber week aren’t the only effective times to do so. Many consumers have shifted their holiday shopping patterns so that Holiday is now a weeks-long marathon rather than a one-day sprint. In fact, the experts at Forrester and the National Retail Federation predict that late-season shopping—particularly in the latter half of December—will be stronger than ever this year.

The Chicago Tribune went so far as to declare Black Friday dead—not because people won’t be shopping, but because shopping will be more consistent throughout the season rather than concentrated on a single day. That means that while you want to be prepared for Black Friday and Cyber Week, your deals strategy should be set up for the long term season as well.

Determine which items you can compete successfully on to entice buyers.
Competition, particularly on Black Friday, is fierce. Think carefully about what items you can price competitively. Don’t try to lower your prices to compete on top name-brand items that other retailers are using for doorbuster deals. You’re probably not going to beat the rock-bottom prices that those big box stores are able to offer on items like tvs, smartphones, and gaming consoles.

However, you can think like a big box retailer and create your own “doorbuster” deals that will bring traffic to your store. Instead of competing with other retailers’ deals, choose a SKU for a similarly recognized brand and set your own promotional price, discounting aggressively on a limited number of these items for quick volume sales. Set up a few more sales so that after your “doorbuster” deal brings in buyers, they’ll be enticed to shop more.

For help with pricing guidance, check out the in demand inventory page, which shows top-selling items and their prices. Or, dive into the Growth tab of Seller Hub, which offers insights on competitive pricing. It shows you seasonal shopping activity and trending prices, so you can see when an item is most likely to be sold, and for how much.

Sellers, what’s your Holiday deals strategy? How are you planning to win on Black Friday?

SOURCE: eBay Announcement

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Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

One thought on “eBay Suggests Offering Deals to Attract Holiday Shoppers”

  1. Since no one else has thought enough of Ebays’ “Offer Of Help” this Holiday Season, I feel I should offer a few words about Ebay’s most recent 4 Suggestions (Which are shown in quotes below):

    1) “Create Bundles To Increase Order Value.” — You should do this because it is impossible to combine shipping on Ebay, and this will drive up your Ebay pricing high enough, that buyers will go off to Amazon, hopefully find you, and purchase what they want. — Ebay Suggests a Camera and a Lens that you pick out FOR THEM (Yeah Right), but a “YOGA MAT & WEIGHTS???) — Ebays’ Dumbest statement of all “With a bundle, you’re not competing on price, as it’s more difficult for buyers to price compare a bundle versus a single item.” — Especially if it’s the WRONG @#@#@#@ LENS!!!

    2) “Consider One-Day-Only Specials.” — This is helpful to clean out all of your inventory in a very short time, thus lowering your overhead, and forcing a ticket swap for earlier dates to the Bahamas, as you will undoubtedly be leaving earlier. It is a well know fact, that everyone will be shopping on only one day, so this is the day to lower ALL your prices, and add that Free Shipping. — Ebay Says “Studies have shown….. blah, blah, blah”. But be sure to ask them just which day to run all these specials.

    3) “Think Of Holiday As A Marathon, Not A Sprint.” — This is what Ebay proposes you do the DAY AFTER your “One-Day-Only Specials”. That is why they mentioned #2 above, before this particular suggestion, as it seems that everything WILL NOT get sold in a few hours — I find interesting, Ebays’ Mention of: “Consumers Have Shifted Their Holiday Shopping Patterns So That Holiday Is Now A Weeks-Long………..” Who could have guessed that they might go back to the last 70+ YEARS of staying home on Thanksgiving, and then shopping leisurely over the next month? — Change tickets to January.

    4) “Determine Which Items You Can Compete Successfully On To Entice Buyers.” — I’d like to comment on this, but after repeatedly reading this item, I simply don’t know where to start. Ebay has covered more bases than the 1927 Yankees, while trying to explain this piece of advice:
    Paragraph 1, “Don’t This……”
    Paragraph 2, “However, You Could Do This…..”
    Paragraph 3, “But You Can Get The Answers (Link) Here…..”
    Paragraph 4, “Whats your strategy….. to win on Black Friday”?

    Actually, go to the actual announcement, it’s a hoot. Looks like a Newbie Amateur Announcement at Etsy. Everybody all happy & feel good in the pretty pictures. Glad it was posted though, I would never have known what to do this season.


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