eBay customers unable to create a new account because their email address has already been associated with an account can now reclaim their email addresses. It’s a situation eBay will address as part of their work on improving identity management. “Reclaimed Read more
eBay came clean last week about the way it displays sellers’ product listings to mobile shoppers, revealing that since last fall, it has been truncating sellers’ descriptions in the US. This summer, it will provide sellers with a way to Read more
Newegg said this week it will be one of the first companies to offer customer support via Facebook Messenger for Business, Facebook’s instant messaging service. Tech retailer Newegg said the new capability is an important asset to add to the Read more
eBay is furthering its ties with BigCommerce, an ecommerce platform for small sellers wanting to easily set up their own store. When eBay killed off its own store-hosting solutions ProStores and Magento Go in 2015, eBay had recommended Bigcommerce as an alternative. Read more
eBay is preparing to make a major change to its feedback feature – some users are seeing a new tab that allows them to search sellers’ feedback. A few users spotted the new feature as far back as March 28, Read more
Online sellers who want their products to appear on Google Shopping must advertise through the Product Listing Ads program and are required to send a feed containing detailed information about their products. Google has always encouraged sellers to include robust Read more
Amazon CEO Jeff Bezos opened up about some Marketplace initiatives in a letter to shareholders where he seemed more open than usual, discussing the company culture and its willingness to embrace failure. For many years, Amazon has reported having about Read more
In a rare move, eBay will compete against its own sellers, and, while it’s in a narrow niche – shipping supplies – it raised concerns among sellers when eBay announced the news as part of its Spring Seller Update this Read more
Etsy CEO Chad Dickerson made it clear to Wall Street that he was looking to Seller Services to help monetize the site now that Etsy is a public company, and on Tuesday, announced a new offering that puts it in Read more
eBay will ban active content, including JavaScript, Flash, plug-ins and form actions, which sellers use to enhance their listings and to power widgets, but also comes with some security issues, as we’ve previously reported. In October 2014, eBay defended its use Read more
