Retailers of all sizes look to the end of the year for big holiday sales numbers. But the four- to five-week run from Thanksgiving to Christmas finds itself closely followed by back-to-school shopping taking place during the summer months. How Read more
Online sellers know there’s no such thing as free shipping, but promotions and policies from big retailers and online marketplaces may have online shoppers thinking otherwise, and dealing with buyer expectations around shipping is a huge challenge. A study by Read more
The maker of a line of accessories for Apple products is suing eBay and a number of its sellers over counterfeits, calling eBay’s VeRO process a “sham.” The plaintiff is Wimo Labs, which sells the Lunatik line of products that Read more
Etsy has launched a Buy It Now button, giving customers a faster way to purchase items from sellers. The button only appears for shoppers who are signed in, and it appears above the existing “Add to cart” button. Etsy had Read more
eBay is making a big push to get consumers to use its consignment service to sell unwanted goods. The service, called eBay Valet, replaces its support for a network of independent sellers who now struggle to get exposure now that Read more
PayPal is acquiring a company called Modestso it can capitalize on what it called “contextual commerce.” It pointed to social media sites and their increasing moves to offer visitors instant shopping experiences as the reason – including Buyable Pins that make Read more
For the top brass at Amazon, equity in the company has long been the primary method of compensation, with salaries and other cash rewards so common to other firms taking a backseat to stock-based rewards. Amazon explains that its compensation Read more
Online sellers who rely on the USPS to get their orders into the hands of customers may be concerned about a new report from the US Postal Service Office of Inspector General over delivery delays. Yet at the same time, Read more
eBay published an interview (and video) with the head of its customer service, Steve Boehm, in which he says he’s excited about many of the upcoming changes eBay will soon roll out globally. Boehm’s actual title is Senior Vice President Read more
QVC’s parent company Liberty Interactive is acquiring online shopping site Zulily for $2.4 billion. Liberty Interactive’s CEO said the Zulily team built an “impressive business around entertainment, discovery and value to the customer,” which he said fits perfectly with the Read more
