Police nearly raided the house of an eBay seller thanks to the victim of a lost package. And UPS is getting publicly shamed over its handling of the original shipment that led to the misunderstanding. The initial transaction had nothing Read more
One of the biggest fans of the US Postal Service is uncertain whether he can continue to use it once new rates for parcels go into effect in 2 months. Mitch Goldstone, CEO of ScanMyPhotos in Irvine, California, credits the flat rate Read more
eBay experienced a network connectivity issue in one of its data centers for over 8 hours beginning early Saturday morning that made the site unusable. The company said it would automatically credit fees for listings that were scheduled to end Read more
People complain that online ads are getting creepy in that they follow them around or seem to know a lot about them. eBay has rolled out a tool for advertisers that could add to the “creepiness” factor of the ads Read more
eBay had the President’s ear on trade issues during the controversial Trans-Pacific Partnership (TPP) negotiations, and on Thursday, eBay provided a platform for Obama to speak to its sellers about the agreement, which is before Congress. It’s no surprise eBay Read more
eBay CEO Devin Wenig said Tuesday the company will experiment with offering services on its marketplace as a complement to its products. “There are emerging categories that we’re just starting to experiment with that are super interesting in ecommerce. I Read more
The USPS says a new machine that sorts small packages is exceeding expectations. Two of the Small Parcel Sorting Systems (SPSS) in operation at a Queens, New York center recently processed more than 1 million packages in a single week, Read more
While it is unlikely retailers can cure the procrastinator, eBay says when it comes to holiday shopping, people are starting earlier in the season than in previous years. Its basis for the claim: a new study it commissioned from market Read more
Alibaba’s Double 11 shopping holiday held on Singles Day (November 11) generated $14.3 billion in 24 hours. That’s up 60% from last year. And mobile was the star of the day – 69% of GMV came from transactions completed over Read more
The stated Amazon returns policy says, “You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund.” It’s a reasonably consumer-friendly and efficient policy that many shoppers, including this writer, have used Read more
