eBay said its Global Shipping Program saw “tremendous” growth in 2014 over the previous year. eBay launched the program as a pilot in 2012, and made it available to U.S. sellers in 2013. In 2014, it expanded the program to some international markets as well.
The company announced on Wednesday that 26% of eBay.com listings are available to international buyers – “all seventy million of them” – via the GSP program.
However, there have been reports of sellers being forced into the program without opting in themselves – sometimes without them even being aware of the fact. EcommerceBytes has discussed some of the concerns sellers have expressed, such as those outlined in this November 2014 EcommerceBytes Newsflash article.
eBay cited additional figures yesterday to demonstrate the program’s growth:
- The number of sellers using the Program increased by 53%;
- The number of listings grew by 57%;
- The number of orders increased by 125%.
eBay created the GSP to simplify the process of selling internationally and make the process of international purchasing more transparent, though buyers and sellers aren’t unanimous in how helpful they feel the program is when conducting cross-border transactions.
eBay created an infographic as part of its announcement designed to promote the program. It said the top reason international buyers buy online is to save money (80%), and said 79% of international buyers want more variety that cannot be found locally.
eBay’s announcement along with its accompanying infographic is available on the eBay website.