Sometimes, buyers who purchase from a third-party Amazon seller find an issue with what they’ve bought and turn to Amazon’s customer service for relief. One recommended process, the A-to-Z Guarantee Claim, has irritated several sellers who feel that process unfairly hurts Read more
WASHINGTON – In January, the inspector general’s office at the U.S. Postal Service floated the idea that retail post offices could begin offering customers financial services like international money transfers and facilitating ecommerce payments. The OIG pitched its proposal as a “win-win,” Read more
A PayPal spokesperson confirmed the existence of a new loyalty program from the company after a reader tipped us off to its existence. After we blogged about the program yesterday morning, PayPal posted an announcement on its blog. “PayPal Select, Read more
How far are some sellers willing to go to destroy competitors in an effort to boost their own sales? Ars Technica reports on a case in which an Amazon merchant, Ubervita, accuses competitors of waging a campaign of dirty tricks. Read more
eBay Marketplaces experienced single-digit growth in the second quarter of this year thanks to a rough quarter, the company revealed on Wednesday, and executives outlined some of the actions they have been taking to aid in the recovery. eBay CEO Read more
eBay lost its head of advertising who is leaving to join LivingSocial as CEO. As General Manager of eBay Advertising, Gautam Thakar was working to transform eBay’s Shopping.com to a broader advertising business – on the path to become a Read more
It’s true you can find almost anything for sale on eBay, but shoppers might not think to go there to buy Groupon or Groupon-like coupon promotions. According to Terapeak, which offers eBay and Amazon market research tools, there is actually very Read more
A couple of years have passed since eBay acquired Svpply, a website where people could repost items listed on other retail sites and bring attention to them within the Svpply community. If someone liked the choices made by a particular poster Read more
About 90% of the physical products in Amazon’s catalog are listed by third-party sellers, according to Wall Street firm Baird Equity Research. However, the firm noted an increase in the portion of first-party inventory within most categories. “Overall, Amazon-as-seller SKUs Read more
eBay is holding a sweepstakes and is asking sellers to post on its Facebook page for business sellers. In order to qualify, sellers must post a link to an item on eBay they could use in their business – such Read more
