The service providers and entrepreneurs who attended IRCE 2014 in Chicago know a lot about the need to stand out in a crowd. With more than 600 vendors crowded into an exhibition hall, you could almost taste the sense of Read more
PayPal launched a new website designed to educate small businesses on global selling. PayPal Passport provides country-specific guidance on seasonal sales peaks, including holidays and events; cultural customs, taboos and trends; currency exchange and fees; and customs procedures and taxes. Read more
Not since eBay Motors has eBay embraced a vertical with such enthusiasm as it has fashion, and now the latest evidence of eBay’s love affair with designers is evident. This week, the online marketplace launched eBay Designer Collective, a direct-to-consumer Read more
The main reason for using Amazon Prime was for its “free” 2-day shipping (subscribers paid an annual fee of $79, now $99). But don’t call it Prime Shipping any more – Amazon Prime also includes video streaming (Prime Instant Video), Read more
We first broke the news about Alibaba’s new U.S. marketplace back in February, and for the first time, the company announced the availability of the site this week. We sat down for a quick chat with 11 Main President and Read more
For a company that’s been around since the 1990’s and services many millions of businesses, PayPal’s business reporting was “lacking,” to say the least. Last fall it launched a beta version of a new user experience for its business sellers, Read more
Over 600 companies set up shop in the 250,000 square-foot exhibit hall of the 10th annual Internet Retailer conference in Chicago on June 10th. Show organizers expect 10,000 attendees over the course of the 3-day conference, and the welcome reception Read more
eBay denied it was closing down eBay Now after a report surfaced in an online publication, but it is scaling back its efforts to offer a same-day delivery service. The news comes four months after eBay CEO John Donahoe downplayed the service Read more
Etsy tried a test in which it omitted shipping costs from sellers’ listing pages, instead requiring shoppers to place items in their shopping carts in order to see shipping. After running the test for 2 and a half weeks, Etsy Read more
Part of good customer service means listening to the people who help pay the bills, and it doesn’t matter about the size of the company. eBay falls at the larger end of that spectrum. Recently the company turned to the Read more
