A long way from its auction roots, eBay is wooing large retailers and is taking its show on the road. This week, eBay is exhibiting at the National Retail Federation’s NRF Big Show, which concentrates on brick-and-mortar retailers (its annual online-retail conference, Shop.org, takes place in the fall). eBay CEO John Donahoe will speak to large and mid-sized online retailers at the annual Internet Retailer conference in Chicago in June.
In a blog post, eBay explained that all of its business units, including eBay Marketplaces, PayPal, eBay Enterprise and Magento, would be demonstrating their knowledge of – and solutions for – the ecommerce space at its booth on the NRF Big Show EXPO floor.
“Not only will we have experts on shopping and payments, but we’ll also have solutions architects ready to help retailers of all sizes figure out the right platforms for their businesses. To help illustrate the breadth of our offerings, we’ll be offering customers and passersby an opportunity to interact with our Interactive Connected Glass, featuring storefronts with Rebecca Minkoff and TOMS. We’ll also have a PayPal Shopping Counter, where you can buy assorted merchandise with PayPal Here, and be hosting a PayPal passport contest. And if you’re looking to satiate your sweet tooth, we’ll also be presenting the Momofuku Milk Bar, where you can pick up sweets and coffee.”
eBay Inc. Head of Retail Innovation Healey Cypher will be speaking as part of the “Mobile Innovation as a Roadmap to Customer Success” panel on how best to create innovative and customer-centric approaches to supporting customers’ mobile lives.
Ben Pressley, Head of Enterprise Strategy and Business Development at Magento and John Sheldon, Global Head of Strategy at eBay Enterprise, will be speaking at the EXPO stage on Level One on how “Redefining the Customer Experience Gives a Whole New Meaning to Window Shopping.”
On Tuesday, Don Kingsborough, VP of Retail and Prepaid Products at PayPal, will be speaking on the panel “Win, Lose or Draw – Outlook for Retail Payments” and discussing the key drivers of the payment evolution and the factors that will help determine the platforms and processes the will eventually succeed.
Former President George W. Bush is keynoting at the NRF, but his session is closed to industry analysts and members of the press.
Donahoe’s keynote at the Internet Retailer conference in Chicago in June is titled, “Connected Commerce: The New Opportunity for Retailers in an Evolving Retail Environment,” where he will explore key trends and share insights on how global commerce will evolve in the coming years.