You can leave feedback about USPS package scans and postal theft through the USPS Office of Inspector General (OIG), which is in the process of auditing those two areas of the US Postal Service. Accurate package scanning is vital to Read more
The USPS called customer returns an important source of growth for its package business in a post on its website for employees, and it said they could support its efforts to grow its returns business through timely and accurate scanning, Read more
eBay sellers recently reported that some USPS postal carriers had begun limiting the number of packages they would scan upon pick-up to five. Leaving some packages unscanned is problematic for sellers who must prove to customers and to marketplaces that Read more
The USPS told postal workers to “scan, scan, scan.” In a post on Monday, the US Postal Service discussed the importance of scanning packages throughout their journey and urged workers to perform all required scans. “Most employees know that scanning Read more
The USPS Inspector General (USPS OIG) issued a report on mail scanning issues, a topic near and dear to online sellers’ hearts since they rely on scans to prove they sent a package, sent it on time, and show if Read more
The US Postal Service is trying to catch up to UPS and FedEx when it comes to providing customers with delivery status information – something that ecommerce sellers are finding increasingly important. The USPS renamed “Delivery Confirmation” to “Tracking” last Read more
