Etsy CEO Josh Silverman said the company has been investing in customer service and announced it has just expanded phone support hours. For years users have urged the marketplace to provide phone support especially in cases involving payments and disbursements, Read more
Etsy CEO Josh Silverman took to YouTube to update sellers on some of the changes he was making after taking over from Chad Dickerson in the surprise company shakeup in May. One of the biggest changes a marketplace can make Read more
Etsy CEO Josh Silverman announced Saturday that the company is giving up its B Corp status in order to maintain its corporate structure. It follows last month’s announcement of Etsy’s new mission, impact strategy, and goals summed up with three Read more
Etsy Gross Merchandise Sales (GMS) was up 11.7% in the second quarter (April, May, and June) compared to the same quarter last year. The company did a better job of growing its own bottom line with a 19.1% increase in Read more
