Etsy announced Wednesday it has evolved its search and discovery experience to factor in the quality of listings, including listing detail, photo quality, and customer service track records. Etsy said it was also delivering more diversified results so that buyers Read more
Etsy advised sellers of some improvements to gift features as part of its “journey to become the go-to gifting destination.” It also launched its Holiday Hub, which it described as sellers’ “go-to resource for the upcoming gift-giving season” where they Read more
Etsy is changing its Terms of Use effective September 15, 2024, and existing sellers and buyers will not be able to opt out of its new arbitration clause. Only users new to Etsy will be able to opt “within 30 Read more
Etsy leverages the latest in Large Language Models (LLMs) and Generative AI to identify potentially offending content on its marketplace, saying in a post on Tuesday that it uses LLM to remove “potentially” violating or infringing items at scale. But Read more
Etsy is launching a paid membership program for buyers called Etsy Insiders, offering free shipping and other benefits. And while Etsy will obtain membership fees and will subsidize the free shipping, it will rely on sellers to offer exclusive discounts Read more
Etsy marketplace GMS (Gross Merchandise Sales) was down 2.9% in the 2nd quarter, year-over-year, on a currency-neutral basis. Adding in results for its other marketplaces, Etsy said consolidated GMS was down 1.9%. Etsy CEO Josh Silverman said in Wednesday’s press Read more
Several Etsy executives held a meet-and-greet with sellers in the Bay Area of California, the company revealed in a post on LinkedIn today. Etsy Global Director of Marketplace Policy Sophie Duba – along with Vice President of Trust & Safety Read more
Following a new marketplace trend, Etsy’s Depop platform is eliminating selling fees and shifting them to buyers, who will pay up to 5% of the item purchase price plus a fixed amount of up to $1. (It does not affect Read more
Etsy announced this week it launched a new ad campaign consistent with its “Keep Commerce Human” theme, and in addition to new TV commercials, it’s featuring Etsy sellers in billboards in two cities: New York and London. A new home Read more
Etsy is making a change that allows sellers more flexibility in setting their order-processing schedules. However, it’s making the default a setting that some might find burdensome, so sellers should pay attention to the change. On Tuesday, Etsy announced: “We’re Read more
