Amazon and LL Bean tied for the top spot on ForeSee’s list of retail customer satisfaction during the holiday shopping season, and in its report, the company extolled Amazon’s ability to satisfy customers. Interestingly Amazon has 66% of customers coming Read more
Online marketplaces tend to keep a tight lid on specific metrics about sales and traffic, but thankfully data nerds can turn to comScore to get some perspective. In a post published earlier this month, the research firm took a look Read more
eBay promised sellers it would protect them from negative feedback left by shoppers who did not receive their orders before Christmas due to delays caused by shipping carriers. However, while UPS made headlines for delivery delays Christmas week, the problems Read more
eBay’s PayPal unit reassured customers about the security of its own payment service following a data breach at retail chain store Target. The retailer had discovered malware on its point-of-sale systems and warned customers who shopped at Target store between Read more
eBay launched a new category called Digital Comics, but it’s not as groundbreaking a development as it sounds. eBay doesn’t actually sell digital comics on its site (nor can its sellers) – you must go to another site to purchase Read more
eBay CEO John Donahoe will have the president’s ear, so to speak, when it comes to international trade issues. President Obama appointed eBay CEO John Donahoe to the President’s Export Council. Donahoe previously served as a Member of the White Read more
Now that eBay founder Pierre Omidyar is trying to make a name for himself as a proponent of investigative journalism, some sellers have suggested a campaign to make him aware of practices at the company in which he remains Chairman Read more
Retailers have reached out to potential customers earlier in the year, ahead of the traditional shopping period, spent more on paid search, and competed heavily on price. That price competition, according to analysis from Susquehanna International Group, (SIG) may have been Read more
After eBay warned sellers last month about how Congress might try to pass the Marketplace Fairness Act, it came out swinging again on Cyber Monday over the online sales tax issue. This time, eBay criticized the SBA(Small Business Administration). eBay said an SBA study failed Read more
eBay UK is running a free listing promotion in which casual (private) sellers can list up to 100 auction listings and pay zero insertion fees. The promotion runs from November 28 – December 1 on eBay.co.uk. eBay.co.uk registered private sellers Read more
