Some sellers who learned of eBay’s latest plans to make changes to the feedback system said they hoped eBay would reinstate their ability to leave negative or neutral feedback for buyers. But an eBay manager has made it clear that Read more
eBay sellers say they’re unable to access their Store traffic reports as the deadline for the end of the reports approaches. eBay is doing away with eBay Stores Traffic reports as of June 30th, having notified sellers through an email Read more
eBay confirmed it is running tests of its feedback system after some sellers reported the marketplace was hiding seller feedback on listing pages. eBay spokesperson Karen Crocker Snell confirmed the tests and said the company would use the results to Read more
Remember when there was a sense of urgency when finding items on eBay? It’s becoming apparent that current management now prefers longer duration, fixed-price listings rather than short-duration auctions, as evidenced by its May 1st fee changes. A current seller Read more
eBay received bad press in the UK over the way the company handles fraud and disputes. A reader wrote to EcommerceBytes with a link to the article, calling the 2-page spread depressing reading. The Daily Mail’s “This Is Money” interviewed Read more
While eBay’s lawyers may be celebrating the fact that the company is off the hook in a lawsuit relating to a data breach that occurred last year, eBay’s marketing team may not be pleased, since coverage of a court’s decision Read more
eBay is running a promotion for sellers in the UK this week, but it’s for business sellers for a change. The UK marketplace frequently runs promotions for private (casual) sellers, and sales for business sellers are less frequent. However, this Read more
eBay sent an email this week to buyers and sellers warning them of changes to its user agreement and privacy policy prompted in part by the breakup with PayPal. The changes go into effect on June 15 for current users. Read more
eBay is running a seller promotion in the UK, and as is typical on that country site, it’s designed to encourage private (casual) sellers to list items. The current promotion is by invitation only, and sellers must activate the promotion Read more
Adding insult to injury, eBay increased fees for media sellers a day before a fee hike was supposed to go into effect. As part of the Spring Seller Update, eBay raised fees for media sellers from 5 cents to 30 Read more
