eBay is surveying sellers, providing a hint of more changes to come as a new executive prepares to take the helm after the breakup with PayPal. The survey provided recipients an opportunity to complain about a laundry list of problems Read more
eBay is expanding its global shipping program in the UK with the addition of 12 countries. In late May, the program will add the ability for shoppers in 12 new countries to purchase from UK sellers through the eBay UK Read more
eBay CEO John Donahoe will serve as Chairman of the Board for PayPal following the separation of the two companies, but he faces criticism in his role as director on another company’s board. The Wall Street Journal reported Thursday that two influential Read more
eBay management has a formidable task as the corporation prepares to split into two separate companies. Imagine the head of every corporate-level department trying to decide where they and each of their employees should go – eBay or PayPal. (This Read more
Some sellers who learned of eBay’s latest plans to make changes to the feedback system said they hoped eBay would reinstate their ability to leave negative or neutral feedback for buyers. But an eBay manager has made it clear that Read more
eBay sellers say they’re unable to access their Store traffic reports as the deadline for the end of the reports approaches. eBay is doing away with eBay Stores Traffic reports as of June 30th, having notified sellers through an email Read more
eBay confirmed it is running tests of its feedback system after some sellers reported the marketplace was hiding seller feedback on listing pages. eBay spokesperson Karen Crocker Snell confirmed the tests and said the company would use the results to Read more
Remember when there was a sense of urgency when finding items on eBay? It’s becoming apparent that current management now prefers longer duration, fixed-price listings rather than short-duration auctions, as evidenced by its May 1st fee changes. A current seller Read more
eBay received bad press in the UK over the way the company handles fraud and disputes. A reader wrote to EcommerceBytes with a link to the article, calling the 2-page spread depressing reading. The Daily Mail’s “This Is Money” interviewed Read more
While eBay’s lawyers may be celebrating the fact that the company is off the hook in a lawsuit relating to a data breach that occurred last year, eBay’s marketing team may not be pleased, since coverage of a court’s decision Read more
