eBay periodically surveys users’ about their satisfaction with the selling process. The latest one forwarded to EcommerceBytes last week by a reader asked about the seller’s recent selling experience. eBay invited him to take the 4-minute survey in order to Read more
eBay is surveying sellers on a host of issues ranging from fee structure to a radical new approach to search. In its letter to sellers inviting them to take the survey, eBay said it was always trying to improve the Read more
eBay is surveying sellers, providing a hint of more changes to come as a new executive prepares to take the helm after the breakup with PayPal. The survey provided recipients an opportunity to complain about a laundry list of problems Read more
eBay is keeping its Top Rated Seller program, but its consumer-facing brand will be changed to a new, yet-to-be-announced brand, codenamed Program M. Sellers sent EcommerceBytes screenshots of a survey eBay is conducting asking them questions to find out what Read more
eBay is conducting a survey of its sellers on the topic of eBay’s coaching service. In the description of the survey, it asked sellers to complete it in order to help eBay improve. The questions were as follows: How likely Read more
eBay is conducting a series of focus groups in August and September, EcommerceBytes has learned. It appears one area of interest is how users’ perceptions of the site have changed over the past 6 months – an indication eBay wants Read more
eBay is inviting sellers to take a survey this week in exchange for some advice. “eBay is always looking for ways to help professional sellers grow their business,” the invitation read. “To be considered for a free expert consultation, fill Read more
Like most large tech firms, eBay has a Government Relations team to represent its interests, but what makes eBay different from many other firms is its millions of small-business customers who are impacted by policies and regulations. This week, the Read more
How satisfied are you with your experience filling out the listing form on eBay? That was a question on a recent survey eBay sent sellers. The survey was extremely short – only four questions in total – and centered on Read more
