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eBay Survey Asks Sellers, Why List Elsewhere?

eBay is inviting sellers to take a survey this week in exchange for some advice. “eBay is always looking for ways to help professional sellers grow their business,” the invitation read. “To be considered for a free expert consultation, fill out the survey below and include your contact information.”

eBay required sellers taking the survey to provide their name, User ID, email address and phone number and to answer almost all of the questions. The question “What is your website URL” was optional

eBay then wanted to know where sellers had sold online in the past 6 months. It gave recipients a choice of eBay, Amazon, their own website, brick and mortar stores, or other.

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Next up was the question, “In which category do you primarily sell on eBay,” with the choices: Business & Industrial; Motors Parts & Accessories; Collectibles; Home & Garden; Fashion; and Other.

It then asked how many listings recipients had on eBay and online in a typical week.

In a rather awkward question, eBay asked, “Why do you not currently list all of your products on eBay?” Sellers could choose Insertion Fees; Difficultly (sic) integrating product feed / integrating with eBay; Time; Seller limits; or Other.

Additional questions included:

  • In a typical week, what % of your total online sales are completed on eBay?
  • What is the average price for the items you sell?
  • What % of all the products you sell are drop shipped?
  • What is your average handling time for a product?

eBay asked, “If your barriers to listing were removed, what type of inventory would you like to list on eBay?” It also asked, “If you would like to potentially hear from eBay about addressing your growth barriers, please provide your contact information below.”

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Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. Send news tips to ina@ecommercebytes.com.


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