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Tag: Brian Burke

Brian Burke, the Face of eBay Feedback, to Depart in March

February 13, 2024February 13, 2024 Ina Steiner
eBay

After a quarter of a century working for eBay, Brian Burke is departing the company on March 1, 2024. During his time at eBay, he worked on community engagement and seller standards, worked on Seller Updates, and was often the Read more

Marketplaces, NewsBrian Burke, eBay, eBay feedback5 Comments

eBay Mobile Metrics Out of Sync, And a Word about USPS SCAN Form

February 21, 2023February 21, 2023 Ina Steiner
eBay

Sellers should not rely on eBay’s mobile app when checking their seller performance metrics. eBay manager Brian Burke told listeners of the eBay for Business podcast that there is a difference between the metrics value shown on the mobile app Read more

Marketplaces, NewsBrian Burke, eBay, eBay seller performance, eBay Service Metrics, Jim Griffith, USPS, USPS SCAN forms

What’s Behind Disappearing eBay Discussion Board Posts

May 28, 2022May 28, 2022 Ina Steiner
eBay

An eBay manager surprised sellers when he revealed eBay routinely archives discussion board posts. “We’ve been archiving content for well over a decade and we will continue to do so,” said Brian Burke, who is Senior Manager of Seller Advocacy Read more

Marketplaces, NewsBrian Burke, eBay discussion boards

eBay Will Address GTC Billing Issue in May

March 21, 2019March 21, 2019 Ina Steiner
eBay

In case you missed it, one day after eBay rolled out the Good Til Cancelled (GTC) mandate, the company said it would address an important billing issue raised by sellers that had caught executives and managers off guard. The update Read more

Marketplaces, NewsBrian Burke, eBay, eBay billing, eBay GTC mandate, Harry Temkin2 Comments

Brian Burke to Replace Rich Matsuura as Director Global Seller Trust

May 26, 2014September 4, 2017 Ina Steiner

Brian Burke will replace Rich Matsuura as eBay’s Director of Global Seller Trust after Matsuura left the company early this month. eBay spokesperson Ryan Moore confirmed the departure, telling EcommerceBytes, “Rich decided to leave eBay to pursue new opportunities about Read more

Marketplaces, NewsBrian Burke, eBay executives, Rich Matsuura


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