Amazon sellers are buzzing about a new metric called Customer Experience (CX) found in a dashboard called “Voice of the Customer.” It’s an interesting label, as Amazon CEO Jeff Bezos is reportedly so customer-focused that he leaves an empty chair Read more
Amazon launched in Turkey and added a Global Storefront in the Kingdom of Saudi Arabia as it continues to expand internationally and grow cross-border trade. Amazon.com.tr offers millions of products, with free delivery for orders above 50 TRY. The new Read more
Amazon notified sellers it will begin collecting sales tax for orders shipped to Minnesota beginning October 1, 2018, which passed what’s come to be known as a Marketplace Facilitator law in 2017. Amazon is adding Minnesota to the list of Read more
Amazon is building a second fulfillment center in Stockton, California, the company announced today. It has created over 39,000 full-time jobs in California and invested over $19 billion in the state since 2011, including infrastructure and compensation. Amazon will use Read more
Amazon launched a new storefront featuring items from US sellers. With the public relations tactic, Amazon no doubt hopes to attract buyers who wish to support small US-based sellers while also appeasing lawmakers and politicians who have been scrutinizing the Read more
A lawmaker is sticking up for Amazon sellers. Senator Warren told the New York Times that Amazon should be scrutinized for potential anti-competitive behavior. The problem, as she sees it, is that Amazon amasses sales data from third-party sellers and Read more
What if you took the principles of running an ecommerce marketplace and applied them to a nonprofit educational operation, with the child as “customer”? Jeff Bezos, the founder of Amazon, and his wife MacKenzie, launched a philanthropic initiative called the Read more
In an unusual occurrence, Amazon’s search engine went haywire on Wednesday, and according to CNBC, it was followed by outages impacting the back-end system for tracking sellers’ orders and sales. Some recent shipping news struck a nerve with sellers who Read more
Shoppers can now find J.Crew fashion on Amazon through a new partnership between the fashion brand and marketplace powerhouse. The curated selection from the J.Crew Mercantile’s Fall ’18 collection include clothing for men and women, all priced under $300. Amazon Read more
Amazon is doubling its technical workforce in the San Diego area with the addition of 300 jobs in software development, machine learning, cloud computing, and digital entertainment. It announced Wednesday it’s opening a new 85,000-square foot office in the California Read more
