Omnisend surveyed 4,000 people across the US, UK, Australia, and Canada and found that Chinese marketplaces – including AliExpress and newer players like Temu and Shein – are gaining traction because of shoppers’ desire for value. The marketing firm said Read more
Amazon updated the Feedback Manager tool in Seller Central, explaining that sellers can now see their seller-fulfilled customer service performance across three critical insights: contacts, response time, and buyer sentiment. “These updates can help you identify opportunities for customer service Read more
Amazon can now deliver orders by drones to more customers after the Federal Aviation Administration (FAA) approved its request to operate drones beyond visual line of sight, known as “BVLOS.” Later this year, Amazon will expand beyond Texas and California Read more
Amazon confirmed it will hold its 10th Prime Day sale in July, and sellers reportedly had until May 17th to submit deals for a chance to be selected for Prime Day deals. But as Jungle Scout’s Eva Hart told us, Read more
In 2021, Amazon tightened a policy that requires sellers to obtain insurance and expanded its A-to-Z Guarantee to cover customers against defective products in cases of property damage or personal injury, even when a third-party seller has sold the item. Read more
Amazon’s fulfillment network got some attention this week after GlobeSt reported the company had signed at least 6 new leases in the first five months of the year, equal to the space it had signed leases for in all of Read more
Amazon recently reminded sellers about changes to its fees for high return-rate products that are set to take effect on June 1st. It had announced the changes in December along with other fees, including the highly controversial low-inventory-level fee policy Read more
Amazon and Walmart’s dynamic pricing algorithms were compared to price gouging during a Senate Committee hearing on May 2nd, “Higher Prices: How Shrinkflation and Technology Can Impact Consumers’ Finances.” One week later, the chairperson of the committee Senator Brown sent Read more
Amazon announced changes to the new Low Inventory fee that it is instituting this month for sellers who use its FBA fulfillment service. A reader told us, “The biggest (and best) thing here is not charging the fee on items Read more
Amazon grew North American sales 12% year-over-year in the first quarter of 2024 and grew international sales by 10% (or by 11% excluding changes in foreign exchange rates). North America comprised 60% of the net sales mix, and International 22%. Read more
