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eBay Changes to Search Could Impact Seller Visibility

April 12, 2016July 23, 2017 Ina Steiner

eBay warned sellers on Monday that not having Product Identifiers in listings could decrease their visibility in search – that’s because eBay added a feature that allows buyers to search by Product Identifier numbers. “Starting today, buyers can search for Read more

Marketplaces, NewseBay Search

Can the NFL Ban on Marketplace Sales Succeed?

April 12, 2016July 23, 2017 Ina Steiner

The National Football League is taking a new approach to tackling the problem of counterfeit goods on marketplaces like eBay and Amazon. Part of its strategy: it’s demanding manufacturers stop selling to marketplace sellers or to any retailer who sells Read more

Marketplaces, NewsAmazon brand gating, Major leagues

As USPS Lowers Postage, Variations Arise for Online Sellers

April 11, 2016July 23, 2017 Ina Steiner

The USPS was forced to lower postage on Sunday for market dominant rates including the cost of a First Class stamp (from 49 cents to 47 cents). While most USPS shipping services used by online sellers are considered competitive and Read more

News, ShippingUSPS, USPS Rates

New eBay Promo Good for All Formats

April 11, 2016July 23, 2017 Ina Steiner

eBay’s latest promotion is good for auction and fixed price listings, but like most these days, it is by invitation only. Invited sellers who activate the promotion can list up to 500 listings and pay no insertion fee. The tagline Read more

Marketplaces, NewseBay Promotion

eBay Helps Customers Reclaim Email Addresses

April 11, 2016July 23, 2017 David A Utter

eBay customers unable to create a new account because their email address has already been associated with an account can now reclaim their email addresses. It’s a situation eBay will address as part of their work on improving identity management. “Reclaimed Read more

Marketplaces, NewseBay

How to Control Your Message to eBay Mobile Shoppers

April 11, 2016July 23, 2017 Ina Steiner

eBay came clean last week about the way it displays sellers’ product listings to mobile shoppers, revealing that since last fall, it has been truncating sellers’ descriptions in the US. This summer, it will provide sellers with a way to Read more

Marketplaces, NewseBay mobile

Newegg to Offer Support via Facebook Messenger

April 8, 2016July 23, 2017 Ina Steiner

Newegg said this week it will be one of the first companies to offer customer support via Facebook Messenger for Business, Facebook’s instant messaging service. Tech retailer Newegg said the new capability is an important asset to add to the Read more

Marketplaces, NewsFacebook, Newegg

eBay Enters into Strategic Relationship with BigCommerce

April 8, 2016July 23, 2017 Ina Steiner

eBay is furthering its ties with BigCommerce, an ecommerce platform for small sellers wanting to easily set up their own store. When eBay killed off its own store-hosting solutions ProStores and Magento Go in 2015, eBay had recommended Bigcommerce as an alternative. Read more

Marketplaces, NewsBigCommerce, eBay

eBay to Make Seller Feedback Searchable

April 8, 2016July 23, 2017 Ina Steiner

eBay is preparing to make a major change to its feedback feature – some users are seeing a new tab that allows them to search sellers’ feedback. A few users spotted the new feature as far back as March 28, Read more

Marketplaces, NewseBay feedback

Google Requires Product Identifiers by May 16

April 7, 2016July 24, 2017 Ina Steiner

Online sellers who want their products to appear on Google Shopping must advertise through the Product Listing Ads program and are required to send a feed containing detailed information about their products. Google has always encouraged sellers to include robust Read more

News, Selling ToolsGoogle

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