Back when eBay founder Pierre Omidyar was a boy playing with his Pez dispensers and the number of Internet users could be counted on two hands, my grandmother was a telephone operator. She sat before a huge board full of Read more
Video continues to gain importance as a resource for online marketers. Better internet connections, especially for smartphones, made video a more viable outlet for enhancing a business. According to product video platform DemoUp, better conversions and happier customers represent good reasons Read more
Zenstores, an order-management and shipping platform for online sellers, added support for Etsy, it announced on Wednesday. The company is based in the UK and supports Royal Mail and many other couriers, but added support for US carriers is coming. Read more
eBay entered into a partnership with third-party vendor InkFrog, a selling tool that allows sellers to manage their inventory and synchronize their product listings on eBay with two off-eBay ecommerce platforms. Shopify and Bigcommerce are store-hosting platforms for small and Read more
When you can identify the buying patterns of your most loyal segment, you can craft marketing for them and guide other customers into longer term engagements. That’s the advice of Rob McGrorty, Director of Product and Operations Webgility, a leader Read more
Online sellers know if things are going well or not with their business and generally know the reasons why. But as you grow your business, it can become more difficult to know what’s behind a rise in sales, a drop Read more
StellaService wants to make retailers’ customer support representatives more accountable for the service they provide, and reward them when they do well. The company that currently provides customer service ratings for online retailers has launched a new service called Stella Read more
Online merchants are vulnerable to price wars from overeager competitors who want to gain market share and get sales at any cost. Dave Leonard faced this problem with his aftermarket car parts business, so he created a solution and is Read more
Online sellers who use Auctiva to help manage their eBay listings should be aware of a planned outage for this evening. Listings scheduled to post to eBay during the outage will post beforehand. Shawn Horswill, the General Manager of SaaS Read more
How do you increase email open and click-through rates around the Valentine’s Day holiday? GoDaddy analyzed its data and found that small businesses can improve their email campaigns, even if their business has nothing to do with flowers or chocolate. Read more
