eBay CEO Devin Wenig said Tuesday the company will experiment with offering services on its marketplace as a complement to its products. “There are emerging categories that we’re just starting to experiment with that are super interesting in ecommerce. I Read more
Alibaba’s Double 11 shopping holiday held on Singles Day (November 11) generated $14.3 billion in 24 hours. That’s up 60% from last year. And mobile was the star of the day – 69% of GMV came from transactions completed over Read more
The stated Amazon returns policy says, “You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund.” It’s a reasonably consumer-friendly and efficient policy that many shoppers, including this writer, have used Read more
eBay CEO Devin Wenig downplayed the importance of speedy delivery during a presentation to Wall Street investors on Tuesday, explaining eBay is moving from selling commoditized inventory to “moving down the tail” to millions of unique items and millions of Read more
Brick-and-mortar retailers will begin selling Amazon’s hardware device that just so happens to make it easier for customers to order items from Amazon.com. Coming to a retailer near you in time for Christmas is the Amazon Echo. Amazon announced on Read more
Amazon sellers noticed new performance metrics in their dashboards that showed up with no warning or explanation, which you can read about in a post on Saturday’s EcommerceBytes Blog. The “Negative Return Feedback Rate” was particularly upsetting to readers, as we Read more
Amazon is implementing its annual holiday category restriction in Toys & Games in one week. Only sellers who meet strict performance criteria will be eligible to sell in the category between November 17, 2015 and the first week in January Read more
Why does eBay truncate description on the mobile app in such a way that buyers are unaware they are not seeing the entire description? Why is the “Add to Cart” button on the eBay mobile app hard to find, making Read more
Executives from Reputation.com, Netflix, and Priceline want to sell you health insurance through their tech startup called Stride Health, and they’re getting companies like Etsy, Intuit, and Uber to send users over to their website. On Monday, Etsy advised its Read more
eBay is running a promotion with several variations in order to encourage sellers to list in the auction format in Collectibles and Fashion from now until the end of February, though at least one variation promotes fixed-price listings in almost Read more
