eBay bidders will soon be able to receive reminders via Facebook Messenger when an auction listing is about to end. The feature is part of the first phase of pilot testing, so will only be available to a subset of Read more
Recently eBay sellers designated as Top Rated by the company began receiving reminders that an upcoming change to the returns policy will soon be in force. Effective May 1, Top Rated sellers will have to provide a 30 day returns Read more
eBay warned sellers on Monday that not having Product Identifiers in listings could decrease their visibility in search – that’s because eBay added a feature that allows buyers to search by Product Identifier numbers. “Starting today, buyers can search for Read more
The National Football League is taking a new approach to tackling the problem of counterfeit goods on marketplaces like eBay and Amazon. Part of its strategy: it’s demanding manufacturers stop selling to marketplace sellers or to any retailer who sells Read more
eBay’s latest promotion is good for auction and fixed price listings, but like most these days, it is by invitation only. Invited sellers who activate the promotion can list up to 500 listings and pay no insertion fee. The tagline Read more
eBay customers unable to create a new account because their email address has already been associated with an account can now reclaim their email addresses. It’s a situation eBay will address as part of their work on improving identity management. “Reclaimed Read more
eBay came clean last week about the way it displays sellers’ product listings to mobile shoppers, revealing that since last fall, it has been truncating sellers’ descriptions in the US. This summer, it will provide sellers with a way to Read more
Newegg said this week it will be one of the first companies to offer customer support via Facebook Messenger for Business, Facebook’s instant messaging service. Tech retailer Newegg said the new capability is an important asset to add to the Read more
eBay is furthering its ties with BigCommerce, an ecommerce platform for small sellers wanting to easily set up their own store. When eBay killed off its own store-hosting solutions ProStores and Magento Go in 2015, eBay had recommended Bigcommerce as an alternative. Read more
eBay is preparing to make a major change to its feedback feature – some users are seeing a new tab that allows them to search sellers’ feedback. A few users spotted the new feature as far back as March 28, Read more
