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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

PayPal Wallet Will Be Coming Soon to ChatGPT

November 2, 2025 Ina Steiner
PayPal

PayPal merchants will soon be discoverable in ChatGPT, one of several announcements from PayPal this fall about services to help sellers take advantage of AI-powered platforms. The partnerships with OpenAI, Google, and with ecommerce platforms such as BigCommerce might not Read more

News, PaymentsAlex Chriss, ChatGPT, PayPal, Sundar Pichai

IRS Posts FAQs on 1099K, Halts Some Services during the Shutdown

October 31, 2025October 31, 2025 Ina Steiner
Tax

The IRS posted a draft of the 2025 Form 1099K along with FAQs. The tax agency also announced that it is continuing to accept payments from taxpayers – but will not issue refunds – during the ongoing government shutdown, which Read more

News, Tax and Legal Issues1099K, Government shutdown, IRS

Amazon Grew North American Sales 11% in 3rd Quarter 2025

October 31, 2025October 31, 2025 Ina Steiner
Amazon

Amazon grew sales 13% in the third quarter of 2025, year-over-year, including its AWS service. By segment, Amazon grew North American sales 11% to $106.3 billion and International 14% to $40.9 billion. AWS segment sales increased 20% year-over-year to $33 Read more

Marketplaces, NewsAmazon, Amazon financials

eBay Has Strong Quarter: Sales up 10%, Revenue Up 9%, in Q3 YoY

October 29, 2025October 29, 2025 Ina Steiner
eBay

eBay sales (GMV) were up 10% to $20.1 billion in the third quarter of 2025, year-over-year, or up 8% on a currency-neutral basis. Revenue was up 9% to $2.8 billion, or up 8% on a currency-neutral basis. (eBay calculates GMV Read more

Marketplaces, NewseBay, eBay financials5 Comments

Etsy Sales Decline, Revenue Grows, New CEO Named

October 29, 2025October 29, 2025 Ina Steiner
Etsy

Etsy announced its 3rd-quarter 2025 financials on Wednesday and named a new CEO as Josh Silverman hands over the reins, though he will remain an employee for another year. When excluding Reverb from the prior-year period (which Etsy sold in Read more

NewsEtsy, Etsy financials, Josh Silverman, Kruti Patel Goyal2 Comments

Amazon Blames Shipping Carrier for Overbilling Issue, Refunds Sellers

October 28, 2025October 28, 2025 Ina Steiner
Amazon

Sellers received good news this week when Amazon refunded them for mysterious “Other” fees that they had been billed for in August and again in September. A reader who had alerted us to the issue last month wrote today and Read more

News, ShippingAmazon, Amazon Buy Shipping, Amazon refund, Amazon shipping

Would Mass Layoffs Impact Amazon Sellers?

October 27, 2025October 28, 2025 Ina Steiner
Amazon

Update 10/28/2025: Amazon announced today it will reduce its corporate workforce by 14,000 roles overall (not providing the number of employees impacted) and said in part, “The reductions we’re sharing today are a continuation of this work to get even Read more

Marketplaces, NewsAmazon, Amazon layoffs

eBay Confirms Change to Ads in Search Results

October 25, 2025October 25, 2025 Ina Steiner
eBay

Sellers noticed a change eBay made to Promoted Listing ads in search results – and an eBay moderator confirmed on Thursday it had made the change in early October. Promoted Listing ads now only show in the default Best Match Read more

Marketplaces, NewseBay, eBay Promoted Listings, eBay Search1 Comment

Amazon Offers AI for the Indecisive Shopper

October 24, 2025October 24, 2025 Ina Steiner
Amazon

Amazon has been the forerunner in getting consumers to trade privacy for convenience, at least in the ecommerce sector. Amazon’s new AI-powered shopping feature called “Help Me Decide,” which it described as follows, highlights how much data from shoppers it Read more

Marketplaces, NewsAmazon, Amazon Air, Amazon Help Me Decide1 Comment

eBay Briefs Sellers on New Features, Holiday Marketing, New GM at Seller Check-In

October 24, 2025October 24, 2025 Ina Steiner
eBay

eBay’s head of US markets Dawn Block is moving to a new position leading the Customer Experience and Support team, responsible for both buyer and seller customer support. Ron Jaiven, who has been at eBay for 13 years, will take Read more

Marketplaces, NewsDawn Block, eBay, eBay Seller Check-in, Ron Jaiven1 Comment

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