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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Square Outage Leaves Merchants Unable to Process Payments

September 8, 2023September 11, 2023 Ina Steiner
Square logo

Merchants who use Square to process payments online and in-person were out of luck on Thursday after an outage hit the service. Square communicated with sellers on Twitter, tweeting about 4 hours into the outage, “We are currently experiencing issues Read more

News, PaymentsJack Dorsey, Square, Square outage

UPS to Hike Rates 6 Percent in 2024, Will Nearly Double Peak Surcharge

September 8, 2023September 8, 2023 Ina Steiner
UPS shipping

UPS will raise rates 6% in 2024 – or 5.9% on December 26, 2023, to be exact – publishing the news about 10 days after FedEx announced it would raise rates an average of 5.9% on January 1, 2024. UPS Read more

News, ShippingShipping costs, UPS, UPS rates1 Comment

Amazon Adjusts FBA Seller Capacity for Peak Season

September 7, 2023September 7, 2023 Ina Steiner
Amazon

Amazon explained how it adjusts capacity for the peak shopping season, advising sellers who use its fulfillment services to get their inventory to its warehouses by October 26 in order to be ready for Black Friday, the traditional kickoff to Read more

Marketplaces, NewsAmazon, Amazon capacity, Amazon FBA, Holiday Shopping

eBay Lets Sellers Point and List with Magical AI Tool

September 7, 2023September 7, 2023 Ina Steiner
eBay

eBay is letting employees use a “magical” new AI tool to automatically generate listings with only an image, and it will release it to the public in the coming months. eBay announced the new tool in a blog post on Read more

Marketplaces, NewsAI, Anna Zeiter, Artificial intelligence, eBay5 Comments

Etsy Rewards Sellers for Driving Traffic to Their Listings

September 6, 2023 Ina Steiner
Etsy

Sellers who drive traffic to their listings on Etsy that results in sales will qualify for a reduction in fees through a new program the company introduced on Wednesday. Etsy Share & Save is based on affiliate-marketing principles, but sellers Read more

Marketplaces, NewsEtsy, Etsy marketing, Etsy Share & Save3 Comments

eBay to Offer Sneak Peek of Upcoming Seller Conference

September 5, 2023September 5, 2023 Ina Steiner
eBay

eBay is holding a session to give sellers a sneak peek at the upcoming eBay Open conference to help them decide which sessions they wish to attend. The 3-day eBay Open event will take place virtually on September 27 – Read more

Marketplaces, NewseBay, eBay Open, eBay Open 20231 Comment

Walmart Reminds Sellers to Be Tasteful Around Halloween

September 5, 2023September 5, 2023 Ina Steiner
Walmart

Halloween is a time when people let down their hair when they dress up in costumes, but retailers can catch flack for accommodating shoppers’ proclivities. Walmart recently issued a reminder to sellers to avoid listing Halloween items that are in Read more

Marketplaces, NewsHalloween sales, Walmart, Walmart policies3 Comments

UK Sellers Can Let Royal Mail Print Etsy Shipping Labels for Them

September 5, 2023September 5, 2023 Ina Steiner
Etsy

Etsy is offering a new feature that lets UK sellers pay for shipping and have Royal Mail print the labels upon dropping off their packages. “Now, when you buy domestic Royal Mail shipping labels on Etsy, you can present each Read more

Marketplaces, News, ShippingEtsy, Etsy shipping, QR codes

Mysterious ‘Mr K’ Behind Two Defendants in the Amazon Bribery Case?

September 4, 2023November 19, 2023 Ina Steiner

The government’s bribery case against Amazon consultants was dramatic enough, with allegations of a suitcase full of cash, sabotaged Amazon pages, and other crimes involving 6 indicted defendants. But things got even more startling this weekend as the 4th and Read more

Marketplaces, NewsAmazon bribery case, Ed Rosenberg, Joseph Nilsen

Amazon Lets Sellers Offer ‘Buy with Prime’ on Their Shopify Stores

September 3, 2023September 3, 2023 Ina Steiner
Amazon

Amazon is allowing merchants who host an independent store on the Shopify platform, and who use Amazon fulfillment, to offer Buy with Prime. Enabling the feature allows the merchant’s buyers who have an Amazon Prime subscription to use the payment Read more

Marketplaces, NewsAmazon, Amazon Buy with Prime, Peter Larsen, Shopify

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