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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Runs Massive Sale – and It Is Funding the Promotion

September 14, 2023October 8, 2023 Ina Steiner
Etsy

Etsy sellers may want to add listings to their shops and get ready to promote their items – Etsy is running a massive sale this weekend, and the savings to buyers will come out of Etsy’s pocket, not sellers’. “Etsy Read more

Marketplaces, NewsEtsy, Etsy flash sale, Etsy promotion1 Comment

FTC Can Nail Sellers for Not Issuing Shipping Delay Notices and over Refund Practices

September 14, 2023 Ina Steiner
Federal Trade Commission

An online seller settled with the FTC over its product review practices – and also because it allegedly failed to issue shipping delay notices when it could not fulfill consumers’ orders in a timely manner. Hey Dude, Inc. will pay Read more

News, Tax and Legal IssuesFTC, FTC enforcement, Hey Dude, Refund practices, Reviews abuse, Samuel Levine1 Comment

Amazon Expands Ground Shipping Service to Sellers in 15 Markets

September 13, 2023September 14, 2023 Ina Steiner
Amazon

When Amazon announced a new shipping service for independent sellers on Wednesday, which it said expanded access to Amazon’s delivery network at competitive rates across the contiguous US, it sounded revolutionary. Small sellers looking for a competitor to USPS, UPS, Read more

Marketplaces, News, ShippingAmazon shipping, Veeqo

Amazon Gives Sellers Access to AI When Creating Their Listings

September 13, 2023September 14, 2023 Ina Steiner
Amazon

You’ve probably heard about eBay’s tool that lets sellers enter a small amount of information (or even just an image), and have AI fill out the listing, including the descriptive fields. On Wednesday, Amazon announced an AI tool of its Read more

Marketplaces, NewsAmazon, Amazon Accelerate 2023, Amazon AI2 Comments

eBay Sellers Helped Raise $1.3 Billion for Charity over Past 20 Years

September 12, 2023September 12, 2023 Ina Steiner
eBay

eBay is celebrating the 20th anniversary of the eBay for Charity program, which allows buyers and sellers to support causes through their transactions. Sellers can donate up to 100% of the proceeds of a sale (or sales) to the charity Read more

Marketplaces, NewseBay, eBay for Charity2 Comments

eBay Takes Another Stab at a Consignment Service

September 12, 2023September 12, 2023 Ina Steiner
eBay

eBay launched a new consignment service for luxury handbags on Tuesday, after it shuttered a previous version called eBay Valet five years ago. eBay is working with a single seller called Linda’s Stuff (run by Linda Lightman) with whom eBay Read more

Marketplaces, Newsconsignment selling, eBay Consignment, eBay Valet, Linda Lightman, Linda's Stuff

Amazon Asks Sellers to Trust It with Their Entire Supply Chain

September 12, 2023September 12, 2023 Ina Steiner
Amazon

Amazon announced a new service for sellers – Supply Chain by Amazon (presumably to be referred to as SCA), that it said would help sellers keep products in stock; ship faster and more reliably; and significantly lower their costs. If Read more

Marketplaces, NewsAmazon, Multi-Channel Distribution, Supply chain, Supply Chain by Amazon

USPS Makes It Easier to Order Packaging Supplies Online

September 11, 2023 Ina Steiner
USPS logo

The US Postal Service is making it easier to order packaging supplies online by allowing customers to purchase them through the USPS Click-N-Ship online-postage portal. The USPS offers free expedited packaging supplies that can be used to ship Priority Mail Read more

News, ShippingUSPS, USPS Click-N-Ship, USPS packaging

Sellers, Check the Contact Information on Your Invoices

September 11, 2023September 11, 2023 Ina Steiner
Stripe payments

A sports reporter who uses Stripe to process payments for her paid newsletter on the Substack platform discovered her phone number and physical address was being published on invoices to her readers without her realizing it. A text from a Read more

News, PaymentsPrivacy, Stripe, Substack

Amazon Is Updating Its FBA Removals Policy

September 10, 2023 Ina Steiner
Amazon

Amazon is making a change to its FBA Removals Policy. For sellers who set their preferred removal option for unfillable inventory to “Dispose,” Amazon will schedule the removal order at its discretion based on capacity, starting November 1, 20203. Sellers Read more

Marketplaces, NewsAmazon, Amazon FBA, Amazon FBA Removals Policy

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