PayPal is not rethinking its decision to make its service available on devices emerging on the bleeding edge of technology even after a group said it was able to thwart what sounds like science fiction: fingerprint authentication on mobile phones. Read more
PayPal is making a radical shift in its buyer protection policy in the UK by extending the time a buyer has to open a dispute from 45 days to 6 months, and it will impact eBay buyers and sellers as Read more
How can you grow a marketplace past a certain size when a big part of your business requires sellers to hand-make each item they list for sale? The answer in Etsy’s case is to relax the rules (Phase One) and Read more
Amazon introduced a twist on product reviews called “Ask an Owner” that helps connect shoppers with owners to ask specific product-related questions. Amazon launched the feature in late 2012, but another company beat Amazon to the punch. TurnTo launched its “social Read more
Amazon pioneered product reviews, wisely betting they would help its shoppers feel more comfortable buying goods online, sight unseen. Last year, it introduced a new twist on product reviews called “Ask an Owner.” But Amazon wasn’t the first company to Read more
In a major policy shift, PayPal will extend its buyer protection plan to cover digital goods in the UK, including other “intangibles” such as DVDs and tickets. The Guardian newspaperreported the news on Friday, and a PayPal spokesperson confirmed the new Read more
Ecommerce giants are trying to build out same-day delivery services – but why are they taking on this challenge, and which companies are poised to win? Grand Junction founder and CEO Rob Howard has answers to these questions and more. His company Read more
This July marks the 20th anniversary of the founding of a little bookselling website called Amazon.com. In 1997, three years after founding Amazon.com, Jeff Bezos wrote in a letter to shareholders that it was Day 1 for the Internet and, Read more
PayPal has expanded a controversial program to the UK. The “Pay After Delivery” program lets shoppers pay for purchases 2 weeks after hitting the buy button – and funds are taken from the buyer’s bank account on file rather than Read more
Etsy began offering limited phone support in November, and during its Town Hall Meeting in January, said it would make it easier to get help when users needed it. The company recently released statistics on its progress. Out of the Read more
