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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon CFO to Retire Next Year – Tommy, We Hardly Knew Ye

September 4, 2014August 29, 2017 Ina Steiner

The longtime bearer of Amazon financial news will retire next year. Amazon issued a press release announcing Thomas J. Szkutak, Senior Vice President and Chief Financial Officer, will retire from the company in June 2015. The CFO said he looked Read more

Marketplaces, NewsAmazon executives, Thomas J. Szkutak, Tom Szkutak

Amazon Encourages Sellers to Offer Free Shipping

September 4, 2014August 29, 2017 Ina Steiner

Amazon is encouraging third-party merchants to offer free shipping – it turns out that what some sellers thought might be a test is actually a new shipping option it is offering to sellers. EcommerceBytes wrote about reports of the new Free Read more

Marketplaces, NewsAmazon

eBay UK Makes Local Pickup a Default Option

September 4, 2014August 29, 2017 Ina Steiner

This month, eBay UK is making local pickup a default option by rolling out Click & Collect on all eligible listings. This means buyers will be able to choose to pick up their item from one of over 650 Argos Read more

Marketplaces, NewseBay Click and Collect, eBay UK

eBay Spends Anniversary Fighting Severe Technical Issues

September 4, 2014August 29, 2017 Ina Steiner

Severe technical issues marred the anniversary of the founding of eBay, which Pierre Omidyar called AuctionWeb when he launched the site on September 3, 1995. eBay had to cancel its scheduled community chat with users “due to technical issues with accessing eBay Read more

Marketplaces, NewseBay breakup, eBay glitch

eBay Hires Co-founder of Google Checkout Initiative

September 3, 2014August 29, 2017 Ina Steiner

eBay hired the engineer who co-founded the Google Checkout payments initiative to be a Vice President of Engineering. Louis Perrochon was Engineering Lead on Google Checkout from 2004 – 2007, which, prior to launch was rumored to be a “PayPal Read more

Marketplaces, NewsLouis Perrochon

Amazon Tests Free Economy Shipping Option for Some Sellers

September 3, 2014August 29, 2017 Ina Steiner

Sellers have reported that Amazon is testing a new economy shipping option they can offer on their listings. (See update below.)Sellers began reporting a new message that appeared on August 19th offered to sellers with Professional selling plans. The Free Economy Read more

Marketplaces, NewsAmazon shipping

Are You Protected from Retroactive eBay Defects?

September 3, 2014August 29, 2017 Ina Steiner

Many sellers are complaining that eBay’s new policy punishes them for “defects” incurred before eBay even had a defect policy. eBay promised a grace period (“special protection”) to alleviate the consequences for some sellers, though it does not help sellers Read more

Marketplaces, NewseBay defects, eBay seller protection

Etsy Rolls Out New Ad Platform

September 3, 2014August 29, 2017 Ina Steiner

Sellers have only a short time to get used to Etsy’s new advertising platform before it does away with its current Search Ads program fully on October 1st. The company provided additional tips on using “Promoted Listings” on Tuesday and Read more

Marketplaces, NewsEtsy Product Listing Ads, Etsy promoted listings

How Apple’s Next OS Impacts Mobile Shopping

September 2, 2014August 29, 2017 Ina Steiner

It’s no secret that Apple will soon release a new operating system, iOS 8 – it already set up a page where it previews some of the features. But many are wondering whether the new iPhone 6, widely believed to be Read more

News, Trends and Shopping DataApple, Mobile Shopping

As Square Updates Cash App, Is It Worth $6 Billion?

September 2, 2014August 29, 2017 Ina Steiner

Square is known for bringing in-person payment processing to small merchants and services, but its credit card reader that works with mobile devices is now widely imitated by competitors, including PayPal, Intuit, and most recently, Amazon. So how much is the Read more

News, PaymentsSquare

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