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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Royal Mail Wades Into Ecommerce with StoreFeeder Acquisition

February 24, 2015August 23, 2017 Ina Steiner

UK’s privatized postal service Royal Mail has acquired StoreFeeder, an ecommerce platform for multichannel sellers that promises to help merchants manage and automate their ecommerce operation from a single interface. In addition to integrating with eBay, eBay Click and Collect, Read more

News, Selling Tools, ShippingMerger and Acquisition, Royal Mail, StoreFeeder

Target’s Bold Move on Shipping Could Impact Amazon and eBay

February 24, 2015August 23, 2017 Ina Steiner

Target announced Monday that, effective immediately, all online orders of $25 or more now qualify for free shipping, with virtually no exclusions. The new minimum is down from the previous threshold of $50. The key competitive advantage may be found Read more

News, ShippingShipping, Target

Etsy Announcement Board Is Hacked Sunday Morning

February 23, 2015August 23, 2017 Ina Steiner

Etsy is undertaking an investigation into how a spam message made its way onto the Etsy Announcement Board on Sunday morning. The incident followed a rash of complaints about spam being posted on the discussion boards, which some user call Read more

Marketplaces, News, Security and Fraud IssuesEtsy, security breach

eBay UK Runs 3-Day Seller Promo

February 23, 2015August 23, 2017 Ina Steiner

eBay is running a 3-day promotion for UK sellers, and as usual, this one is restricted to private (casual) sellers. The invitation-only promotion allows private sellers to list up to 100 auction or fixed-price listings and pay no insertion fee. Read more

Marketplaces, NewseBay Promotion, eBay UK

eBay Runs End-of-February Fixed-Price Promotion

February 23, 2015August 23, 2017 Ina Steiner

eBay is giving sellers up to 2,500 free listings in an end-of-February promotion, but there are many stipulations to which sellers should pay attention. And like many eBay promos in recent years, this sale is by invitation only. The promotion Read more

Marketplaces, NewseBay, eBay Promotion

PayPal Researchers Say Buyer Fraud Is Common

February 23, 2015August 23, 2017 Ina Steiner

While eBay and online sellers are only too familiar with the problem of bad buyers, a new academic paper seeks to shed light on what it calls a common but little known type of fraud, which it dubbed “liar buyer Read more

News, PaymentsFraud, PayPal

What New Facebook Product Ads Offer Online Merchants

February 20, 2015August 23, 2017 Ina Steiner

There has been much reaction to the news that Facebook launched Product Ads on Tuesday. We checked in with an expert to learn more about the social networking site’s new advertising program for online merchants. Larry Kim is founder and CTO of Read more

News, Selling ToolsFacebook ads, Facebook product ads

eBay UK Changes Terms When It Comes to Global Shipping Risks

February 20, 2015August 23, 2017 Ina Steiner

eBay made changes to its Global Shipping Program in the UK. There’s no change in how the program operates, but it changed the conditions and terms for sellers in a move it says is meant to clarify certain aspects of Read more

Marketplaces, NewseBay Global Shipping Program, eBay UK

Pay Uncle Sam with PayPal and Dwolla

February 20, 2015August 23, 2017 Ina Steiner

You can now send funds to the federal government using PayPal or Dwolla. The U.S. Department of the Treasury is moving away from paper payments and announced that its digital wallet Pay.gov now offers both PayPal and Dwolla as payment Read more

News, PaymentsDwolla, PayPal

Customer Satisfaction Rises for Ecommerce, Falls for Offline Retail

February 19, 2015August 23, 2017 Ina Steiner

Customer satisfaction with retail is down for the first time in four years, but ecommerce was up in the fourth quarter compared to a year ago, according to the American Customer Satisfaction Index (ACSI). A spokesperson for the ACSI Retail Read more

News, Trends and Shopping DataAmerican Customer Satisfaction Index, eBay, overstock

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