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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Uses Vertex to Power Sales-Tax Collection

January 7, 2024January 7, 2024 Ina Steiner
Etsy

Etsy offered a glimpse into the backend of its sales-tax collection practices, explaining that more jurisdictions are now requiring marketplaces to collect the tax from buyers and remit the tax to the relevant authorities. Etsy uses a third-party service called Read more

Marketplaces, News, Tax and Legal IssuesEtsy, Sales tax, Vertex

TikTok Shop to Hike Selling Fees – Some Shoppers Fear the End of Bargains

January 4, 2024January 4, 2024 Ina Steiner
TikTok

TikTok is looking to grow the size of its TikTok Shop US business to as much as $17.5 billion, according to TechCrunch, citing a report from Bloomberg. The report came after TikTok announced significantly higher selling fees it will roll Read more

Marketplaces, NewsTikTok, TikTok Shop, TikTok Shop fees1 Comment

eBay Reminds Shoppers that Etsy Is Not the Only Place for Vintage

January 4, 2024January 4, 2024 Ina Steiner
eBay

eBay published a long blog post about the popularity of vintage goods such as housewares and furniture – a reminder to collectors that Etsy isn’t the only source of vintage goods. In the post published on Thursday, eBay dropped some Read more

Marketplaces, NewseBay Collectibles, Vintage1 Comment

Shoppers Disparage Obscure Brands on Amazon

January 3, 2024January 3, 2024 Ina Steiner
Amazon

An article about Amazon sellers who are seeking legal help over suspensions revealed some interesting attitudes from consumers in the comments section about third-party sellers on the platform. Shoppers aren’t necessarily happy with what one seller characterized as a “massive Read more

Marketplaces, NewsAmazon, Amazon suspension, E-Merchants Trade Council, Marianne Rowden1 Comment

Help the Postal Inspector Evaluate USPS Ground Advantage

January 2, 2024January 2, 2024 Ina Steiner
USPS logo

How is the new USPS Ground Advantage service performing? The USPS Inspector General wants to know – and now is the chance for sellers to share their feedback with the agency. The audit, titled “Effectiveness of Package Shipping Services,” commenced Read more

News, ShippingUSPS, USPS Ground Advantage, USPS Inspector General, USPS OIG3 Comments

Have You Been Approached by an eBay Growth Advisor?

January 2, 2024July 23, 2025 Ina Steiner
eBay

The eBay for Business podcast hosted one of the company’s Growth Advisors in its January 2nd New Years episode to discuss how he helps sellers grow their business. Some of the advice he shared with the podcast hosts was for Read more

Marketplaces, NewseBay, eBay for Business podcast, eBay Growth Advisor4 Comments

Poshmark Offers Webinars on Hosting Live-Selling ‘Posh Show’ Events

January 2, 2024January 2, 2024 Ina Steiner
Poshmark

Poshmark is offering webinars to teach sellers how to host live-selling events called Posh Shows. In an email kicking off the New Year this week, Poshmark said, “Intro to Posh Shows is a beginner-friendly class where you’ll learn how to Read more

Marketplaces, NewsPosh Shows, Poshmark1 Comment

Amazon Sellers to See Remote Surcharges Sooner for UPS Returns

December 30, 2023December 30, 2023 Ina Steiner
Amazon

As of December 28, 2023, Amazon sellers located in areas where UPS charges a Remote Area surcharge will no longer see the charges weeks after return labels are generated. In an email this week, Amazon said the surcharge would appear Read more

Marketplaces, NewsAmazon, Amazon returns, UPS surcharges

Poshmark Adds Class Action Waiver to User Agreement

December 30, 2023December 30, 2023 Ina Steiner
Poshmark

Poshmark made a number of changes to its Terms of Service and Privacy Policy that takes effect on February 5, 2024. One of the changes it called out was the addition of a class-action waiver, which had sellers buzzing. In Read more

Marketplaces, NewsArbitration, Poshmark, Poshmark arbitration, Poshmark User Agreement

eBay Canada Extends Shipping Discount for Tracked Packets to US

December 29, 2023December 29, 2023 Ina Steiner
eBay

eBay Canada introduced a promotional rate on packages to the US in September that was set to expire on December 31st. eBay announced it is extending the promotional rates through March 31, 2024. The Canada Post Tracked Packet – USA™ Read more

News, ShippingCanada Post, Canada Post Tracked Packet, eBay Canada, eBay Canada shipping

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