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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay and PayPal Users Speak Out at Shareholder Meeting

May 4, 2015August 18, 2017 Ina Steiner

An eBay shareholder who is also a hobby seller spoke out against its feedback system at the company’s annual meeting on Friday. In response, the president of eBay Marketplaces Devin Wenig said the company could do better and revealed it Read more

Marketplaces, News, PaymentseBay, PayPal

eBay Changes Ahead: New Feedback System, Traffic Reports

May 4, 2015August 18, 2017 Ina Steiner

eBay has some major changes queued up that will impact sellers. On Friday, a top executive revealed to shareholders that eBay would be rolling out a new feedback system. And the same day, it sent an email to sellers informing Read more

Marketplaces, NewseBay, eBay changes, eBay feedback, eBay traffic reports

eBay to Penalize Polluters under New Dupe Listings Policy

May 1, 2015August 18, 2017 Ina Steiner

It is becoming increasingly clear that eBay’s Cassini search engine is not accomplishing all eBay had promised it would. The latest evidence is a new policy eBay is rolling out to penalize “polluters.” The company explained: Starting in June, listing Read more

Marketplaces, NewseBay, eBay dupe listings

eBay Overcharges Sellers on Last Day Before Fee Hike

May 1, 2015August 18, 2017 Ina Steiner

eBay sellers say they were cheated out of listing at the current prices on Thursday. eBay is raising insertion fees today, May 1st, but complaints came in on April 30th that it had begun charging sellers the new higher fees Read more

Marketplaces, NewseBay, eBay fee change, eBay glitch

Amazon to Enforce New Grocery Policies in May

April 30, 2015August 20, 2017 Ina Steiner

Sellers lucky enough to be allowed to sell in the Grocery category on Amazon should be aware of new policies going into effect later this month. Amazon notified approved US Grocery sellers that they must adhere to the new policies, Read more

Marketplaces, NewsAmazon, Amazon policy

Etsy Lets Shoppers Post Photos with Reviews

April 30, 2015August 20, 2017 Ina Steiner

Etsy has begun letting buyers upload photographs of their purchases alongside a five-star review when using the Etsy app for iOS and Android devices. When buyers upload a photo of their purchase, it will appear everywhere the review does on Read more

Marketplaces, NewsEtsy

Will Sellers Speak at Friday’s eBay Shareholder Meeting?

April 30, 2015August 21, 2017 Ina Steiner

On the same day it’s raising fees for a majority of sellers, eBay is holding its annual shareholder meeting where it offers the small audience of investors the opportunity to ask questions. Sellers aren’t known for using the event to Read more

Marketplaces, NewseBay, eBay financials

What Zing Acquisition Means for Bigcommerce Merchants

April 29, 2015August 21, 2017 Ina Steiner

Bigcommerce isn’t just for online-only merchants, and its acquisition of Zing.co on Monday is designed to make it easier for its sellers to manage their online and offline operations as they scale. This includes in-store payments (Point of Sale), cross-platform Read more

News, Selling ToolsBigCommerce, Zing

PayPal Eliminates Need for Shoppers to Enter Passwords

April 29, 2015August 21, 2017 Ina Steiner

Online shoppers can pay for purchases with PayPal without entering User IDs and passwords after their first login thanks to the launch of One Touch for Web. PayPal had launched the feature for mobile apps last year, and now it’s Read more

News, PaymentsPayPal

What It Takes to Sell on the New Amazon Business Platform

April 29, 2015August 21, 2017 Ina Steiner

Amazon launched an offering on Tuesday to attract B2B buyers and sellers. The company said Amazon Business combines the selection, convenience and value customers have come to know and love from Amazon with new features and unique benefits tailored to businesses. Third-party Read more

Marketplaces, NewsAmazon, Amazon Business

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