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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay to Offer Services to Marketplace Buyers

November 13, 2015August 3, 2017 Ina Steiner

eBay CEO Devin Wenig said Tuesday the company will experiment with offering services on its marketplace as a complement to its products. “There are emerging categories that we’re just starting to experiment with that are super interesting in ecommerce. I Read more

Marketplaces, NewseBay service offerings

USPS Gets Help Sorting Packages

November 12, 2015August 3, 2017 Ina Steiner

The USPS says a new machine that sorts small packages is exceeding expectations. Two of the Small Parcel Sorting Systems (SPSS) in operation at a Queens, New York center recently processed more than 1 million packages in a single week, Read more

News, ShippingUSPS, USPS Small Parcel Sorting Systems

eBay Study Says Holiday Shoppers Look for Deals Earlier

November 12, 2015August 3, 2017 Ina Steiner

While it is unlikely retailers can cure the procrastinator, eBay says when it comes to holiday shopping, people are starting earlier in the season than in previous years. Its basis for the claim: a new study it commissioned from market Read more

News, Trends and Shopping DataHoliday Shopping

Alibaba Shopping Holiday Generates $14.3 Billion in GMV in 1 Day

November 12, 2015August 3, 2017 Ina Steiner

Alibaba’s Double 11 shopping holiday held on Singles Day (November 11) generated $14.3 billion in 24 hours. That’s up 60% from last year. And mobile was the star of the day – 69% of GMV came from transactions completed over Read more

Marketplaces, NewsAlibaba

eBay CEO Downplays Delivery Speed, Plays up Longtail

November 12, 2015August 3, 2017 Ina Steiner

eBay CEO Devin Wenig downplayed the importance of speedy delivery during a presentation to Wall Street investors on Tuesday, explaining eBay is moving from selling commoditized inventory to “moving down the tail” to millions of unique items and millions of Read more

Marketplaces, NewsDevin Wenig, eBay

USPS Kicks Off Holiday TV Commercials

November 11, 2015August 3, 2017 Ina Steiner

The US Postal Service kicked off a holiday marketing campaign this week featuring two television ads that debuted on November 2nd. A third commercial will begin airing on November 9th. Each ad is 15 seconds long and highlights real-time delivery Read more

News, ShippingHoliday shopping 2015, USPS

Retailers Agree to Sell Amazon Echo in Stores

November 11, 2015August 3, 2017 Ina Steiner

Brick-and-mortar retailers will begin selling Amazon’s hardware device that just so happens to make it easier for customers to order items from Amazon.com. Coming to a retailer near you in time for Christmas is the Amazon Echo. Amazon announced on Read more

Marketplaces, NewsAmazon devices

Amazon Explains New Seller Performance Metrics

November 11, 2015August 3, 2017 Ina Steiner

Amazon sellers noticed new performance metrics in their dashboards that showed up with no warning or explanation, which you can read about in a post on Saturday’s EcommerceBytes Blog. The “Negative Return Feedback Rate” was particularly upsetting to readers, as we Read more

Marketplaces, NewsAmazon, Amazon seller standards

Holiday Gifts 2015: What’s Hot, and Don’t Forget the Stocking Stuffers

November 11, 2015August 3, 2017 Ina Steiner

Clothes and shoes top the list of most-wanted gifts this holiday, according to a survey conducted by cashback shopping site Ebates – topping even hot tech gadgets like iPads and Apple Watches. And, it points out, the Star Wars movie hype is Read more

News, Trends and Shopping DataHoliday shopping 2015

Why Speaker of the House Paul Ryan Controls eBay’s Fate

November 11, 2015August 3, 2017 Ina Steiner

Thanks to a new Speaker being named to the House of Representatives, eBay warned its sellers again about the online sales tax bill called the Remote Transactions Parity Act (RTPA), and urged them to contact their legislators to tell them Read more

News, Tax and Legal Issuesonline sales tax, Remote Transactions Parity Act

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