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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Green Monday Sales Up 14 Percent with Less Discounting

December 16, 2015August 2, 2017 Ina Steiner

Online shoppers made history this year by spending a billion dollars a day from desktop computers for nine consecutive days beginning on Thanksgiving Day, the longest streak of billion-dollar days ever, according to comScore. This past Monday was Green Monday, one Read more

News, Trends and Shopping DataHoliday shopping 2015

PayPal to Run Its First Super Bowl Commercial

December 16, 2015August 2, 2017 Ina Steiner

PayPal will run its first Super Bowl commercial during the February 7, 2016, football game’s first quarter. PayPal’s Vice President of Global Brand Marketing Greg Fisher made the announcement on Tuesday. Super Bowl ads are traditionally kept secret until they Read more

News, PaymentsPayPal ad

Google Wallet Threatens PayPal with Peer-Payment Feature

December 15, 2015August 2, 2017 Ina Steiner

What sets PayPal apart from other online payment methods is its peer-payment feature, as well as its stored-value capability, but Google Wallet has now introduced a way for its users to send payments to anyone using just the recipient’s phone Read more

News, PaymentsGoogle Wallet

eBay UK Adjusts Delivery Estimates for Christmas

December 15, 2015August 2, 2017 Ina Steiner

eBay is adjusting the way it displays delivery estimates in the listings of its UK sellers to account for the policies of independent shipping couriers in the run-up to Christmas. eBay UK also said it would monitor service levels as Read more

Marketplaces, News, ShippingeBay UK, holiday shipping

Avoid a Hoverboard Meltdown when Sourcing Inventory

December 15, 2015August 2, 2017 Ina Steiner

Many online merchants take advantage of secondary markets where they can acquire overstock, returned, or refurbished inventory to sell on marketplaces like eBay and Amazon. But the recent hoverboard scare raises important issues about product safety and seller liability. As we reported Read more

News, Tax and Legal IssuesRecalls

eBay Now Edits Seller Listings for Compliance

December 15, 2015August 2, 2017 Ina Steiner

On Monday, a reader reported that eBay had edited one of his listings “to avoid its removal” for Brand Name Misuse (in effect, “keyword spamming,” as eBay calls it.) Editing a seller’s description has been unheard of up until now. Read more

Marketplaces, NewseBay policies

Package Delivery Times Lag as Christmas Approaches

December 14, 2015August 2, 2017 Ina Steiner

There are signs that shipping carriers are struggling to keep up with the spike in orders from online shoppers, which could spell bad news, particularly for marketplace sellers such as those on eBay and Amazon who earn defects if customers Read more

News, Shippingholiday shipping, Shipping delays

Will Amazon Hoverboard Crackdown Be a Boon to eBay?

December 14, 2015August 2, 2017 Ina Steiner

eBay continues to promote hoverboards as sites like Amazon and Overstock.com crack down on the products which are making headlines due to safety concerns. Amazon also has concerns about patent liability, spelling double trouble for merchants who stocked up on Read more

Marketplaces, NewsAmazon, Recalls

eBay to Set up Real-World Christmas Regifting Stations

December 11, 2015August 2, 2017 Ina Steiner

eBay announced on Thursday that it would be setting up nine locations around the country to help people sell their unwanted gifts through eBay Valet. eBay will be setting up three regifting stations and six drop box locations where it Read more

Marketplaces, NewsHoliday Shopping

Details on How Small Sellers Fared on Cyber Monday

December 11, 2015August 2, 2017 Ina Steiner

Ever wonder exactly how marketplaces like eBay and Amazon performed on key holiday shopping dates? Companies are generally stingy with their data, so a new report from ecommerce platform 3dcart provides insight into how small companies performed on Cyber Monday by revealing Read more

News, Trends and Shopping DataHoliday shopping 2015

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