Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

eBay Uses Community and AI to Power New Questions Feature

August 29, 2017 Ina Steiner

eBay informed sellers about a new feature earlier this month called Questions & Answers, explaining that sometimes shoppers need a little more information before making a purchase decision. Today eBay announced the new feature broadly through a post by Senior Read more

USPS to Merge Consumer Mail Management Tools

August 29, 2017 Ina Steiner

The USPS will combine the My USPS and Informed Delivery platforms in September, offering consumers the ability to interact with their incoming mail and packages in one dashboard. Informed Delivery provides residential consumers with digital previews of their incoming mail, Read more

eBay Motors ‘Rents’ Online Repair Manuals

August 29, 2017 Ina Steiner

eBay Motors launched Online Repair Manuals for Parts and Accessories. Shoppers who purchase a part or accessory for their vehicle can choose to pay an extra fee to access an online repair manual for either 14 days, 90 days or a Read more

Monday Updates on eBay Seller Hub

August 28, 2017 Ina Steiner

Sellers in the US were taken by surprise when eBay rolled out Seller Hub to their accounts last week. There has yet to be a response from eBay to the outcry, but on Monday, eBay Australia gave their sellers a Read more

Amazon to Open Second Fulfillment Center in Oregon

August 28, 2017 Ina Steiner

Amazon will open a second fulfillment center in Oregon, where it currently operates a sortation center and Prime Now hub. In June, it announced plans for a facility in Troutdale, and on Monday it announced plans to open one in Read more

Senator Lindsey Graham Visits eBay Headquarters

August 28, 2017 Ina Steiner

eBay CEO Devin Wenig and Senator Lindsey Graham

It’s no secret eBay lobbies Congress on matters such as online sales tax and global trade issues, and the company recently hosted Senator Lindsey Graham at its headquarters in California. The Senator met with CEO Devin Wenig and the head Read more

How eBay Will Protect Sellers from Hurricane Disruptions

August 28, 2017September 1, 2017 Ina Steiner

Hurricane Harvey has pummeled parts of Texas and Louisiana, and eBay vowed to automatically protect sellers impacted by the storm. Those sellers whom eBay identifies as being impacted will not receive defects for stockouts or unresolved cases with buyers, and Read more

Bonanza Advises Sellers on USPS Postage Verification

August 26, 2017August 27, 2017 Ina Steiner

Online marketplace Bonanza advised sellers on the new USPS postage verification system that rolled out in the middle of the month. Beginning September 1st, Bonanza will start crediting any extra payments and billing overages back to Bonanza sellers who purchase Read more

Amazon to Open New Fulfillment Center in Ohio

August 25, 2017 Ina Steiner

Amazon is opening its third Fulfillment Center in Ohio, it announced on Friday. The 855,000-square-foot facility will feature Amazon Robotics and will be used to fulfill smaller customer items such as electronics, toys and books. Excerpt of press release follows: Read more

eBay UK Announces Holiday Weekend Deals

August 25, 2017 Ina Steiner

eBay UK announced deals on branded items that will run over the holiday weekend (the last Monday in August is a Bank Holiday in the UK). The promotion is limited to a small number of listings and sellers, providing up Read more