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New Tools Help Merchants Make the Switch to BigCommerce


BigCommerceAs competition continues to heat up among top ecommerce providers, BigCommerce launched new tools to make it easier for merchants to migrate their stores to its platform. Sellers can import their product catalog and customer data in a matter of minutes using the new suite of Catalog Transfer Apps, the company announced on Wednesday.

Press release follows:

BigCommerce, the leading ecommerce platform for established and fast-growth brands, today announced new tools to assist online retailers with the task of migrating data between ecommerce platforms. The suite of free Catalog Transfer Apps allows merchants currently selling on alternative ecommerce platforms to easily import critical product catalog assets and customer data to BigCommerce in a matter of minutes, reducing the cost and time associated with migrating.

“Switching ecommerce platforms can create significant costs and complexity for businesses, and our desire is to make customers’ experience moving to BigCommerce as fast and convenient as possible,” said Paul Vaillancourt, senior vice president of customer success at BigCommerce. “Merchants don’t want to be bogged down in highly-technical data migration projects, nor do they want to rely on a third-party to ensure critical business data is appropriately transferred between platforms. These self-serve tools will enable retailers and their partners to instead focus on building great shopping experiences for their customers.”

Built by BigCommerce’s in-house team of replatforming specialists, the Catalog Transfer Apps enable merchants to self-migrate data from their online store to BigCommerce, including up to 10,000 products/SKUs and 30 different types of data. For businesses with larger catalogs, BigCommerce also offers custom migration services.

According to a survey conducted by Internet Retailer, more than 72 percent of merchants plan to switch ecommerce platforms by the end of 2018. For merchants switching to BigCommerce, the Catalog Transfer Apps provide a range of benefits, including:

– Simplified replatforming. Free, automated tools greatly simplify replatforming, saving time and money by reducing the time required to move critical business data to minutes, not days. Using the Catalog Transfer Apps, businesses’ existing online stores remain fully functional throughout the replatforming process, minimizing downtime and revenue impact.

– Try before you buy. Combined with BigCommerce’s 15-day free trial, businesses can quickly assess how their products and workflows translate on the platform with no risk or associated cost.

– World-class support and expertise. Unlike similar tools built by third-party providers, the Catalog Transfer Apps are purpose built by an in-house team of replatforming specialists with more than 20,000 completed store migrations, and maintained 24/7 by BigCommerce’s U.S.-based team.

Catalog Transfer Apps for Magento, Shopify and Volusion are available starting today in the BigCommerce App Marketplace for no cost. Support for additional platforms is expected by end of year.

SOURCE: BigCommerce Press Release

Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com.

3 thoughts on “New Tools Help Merchants Make the Switch to BigCommerce”

  1. Ina – I’m so confused – I’ve followed your stories about BigCommerce. I’m currently subscribed to a store but it has not gone live yet as I have been struggling with this mysterious CSV file that I guess I need to move my current website (15 year there) over to Big Commerce. According to your article I don’t need this – it’s a simple matter? I plan on shutting down that non-existant store at the end of the month because it’s just sucking up too much of my time posting one item at a time because they don’t actually have an import tool.

    I might be confused here – but that’s what their reps have told me.

    Here’s my dream website – that’s what I thought. First of all independent stand alone website’s are ALOT of work. Pretty sure you can appreciate that. My plan was to migrate to a basic store on Big and just keep working. Since Bonanza has such a brilliant import tool from ebay I automatically assumed that Big would have also figured it out. I curently have well over 500,000 items in stock that I need to move. Ebay is where my money comes from. Anything else is just cream on the top. I want to change that.

    I want to do the work only once. List everything on ebay for 30 days since that is what their morons think is a good plan – once listed have my work moved to Big and just keep listing. Meanwhile back at the ranch (Big) things just keep piling up – move to the next tier and so on. If I’ve made 300,000$ on ebay obviously my product is good – buyers just need to find it. Once I moved all my inventory there I’d make sure I sent out a 15% off discount coupon with every item sold and also email to all my previous buyers from ebay. It’s a pretty simple plan – I just don’t get it why it doesn’t work over at BigC

    1. I feel your pain. Both Bonanza and ecommerce make it easy to send your items over. BigC which is suppose to partner with ebay doesn’t. There is an app which works ok but its like $100 a month. I used it to move things over and took time to remove items I don’t want to sell on bigc. I have bitched many times about the lack of an easy integration tool.

    2. OK I know of a way you might be able to do import all of your products from eBay to BigC. It is a 2 step solution.
      Step 1) Signup up for Shopify.com and use their FREE eBay import app to pull in all of your products into Shopify.
      Step 2) Go to Cart 2 Cart website at http://www.shopping-cart-migration.com and use their automated service to transfer all of your products from Shopify to the BigCommerce platform. It usually costs about $500 for smaller size migrations but they will quote you for your 500K SKUs.
      You would have to go through the 1st step (for free) because http://www.shopping-cart-migration.com does not convert directly from eBay yet.

      Now with a huge inventory like yours, I strongly recommend checking out SolidCommerce.com. They can bring all your inventory in from eBay and store it into their database (your account with them) and use it as a central hub to connect to every single channel of sales you have presence in such as eBay, Bonanza, BigCommerce, Shopify, Amazon, Etsy, Sears, wallmart, Rakuten and many many more. Their platform will be the place to manage all your inventory and from it, you can send all or a subset of your inventory to each individual channel with complete synchronization across all channels. For example you have quantity 100 of a certain item. You push the item to all of your channels from SolidCommerce platform and let’s say you sell 5 pieces on eBay, the platform immediately adjusts the quantity on all channels to reflect your new stock level of 95 units. If you change your price inside SolidCommerce, it updates it across all of your channels unless you tell it otherwise. You get the picture right? They also do automatic product repricing based on your set of requirements and a ton more and yes of course you can manage and fullfill all of your orders inside of SolidCommerce too 🙂
      The last time I spoke with them it cost about $200 a month flat rate for their service with an initial on-boarding cost of about $500 / channel you connect to. It is worthwhile for you to look at them and some of their competitors too as it (when implemented) will really make your life sooooo much simpler!

      Hope this helps.

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