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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Amazon and Better Business Bureau Are on the Same Side in New Lawsuit

July 23, 2024July 23, 2024 Ina Steiner
Amazon

The Better Business Bureau lets consumers leave reviews for and file complaints against businesses, but now the BBB has teamed up with one of those businesses to crack down on fake reviews. Amazon announced on Thursday it has filed a Read more

Marketplaces, NewsAmazon, Amazon lawsuit, Better Business Bureau, Fake reviews

Mercari Has No Plans to Withdraw from US Market

July 21, 2024 Ina Steiner
Mercari

Mercari told news service Nikkei it has no plans to withdraw from the US market after it confirmed layoffs in the US. Nikkei reported that the Japan-based company laid off nearly half of the employees at its US subsidiary. Mercari’s Read more

Marketplaces, NewsBuyer fees, Layoffs, Mercari5 Comments

Etsy’s Depop Shifts Most Fees from Sellers to Buyers

July 19, 2024July 19, 2024 Ina Steiner
Depop

Following a new marketplace trend, Etsy’s Depop platform is eliminating selling fees and shifting them to buyers, who will pay up to 5% of the item purchase price plus a fixed amount of up to $1. (It does not affect Read more

Marketplaces, NewsBuyer fees, Depop, Depop fees, Etsy, Mercari1 Comment

Former eBay Exec Brian Gilbert Sentenced for Role in Cyberstalking

July 19, 2024July 19, 2024 Ina Steiner
eBay

The US Attorney’s Office for the District of Massachusetts issued a press release on Thursday regarding the sentencing of a former eBay executive for his role in cyberstalking EcommerceBytes’ publishers. The Department of Justice press release follows: U.S. Attorney’s Office, Read more

Marketplaces, NewseBay, eBay cyberstalking case2 Comments

Amazon Prime Day 2024 Is Off to a Strong Start

July 17, 2024July 17, 2024 Ina Steiner
Amazon

Adobe said consumers spent $7.2 billion on July 16 (Tues.), the first day of the Prime Day event. That’s nearly 12% higher than last year and the biggest ecommerce day (and mobile shopping day) so far in 2024. Online sales Read more

News, Trends and Shopping DataAdobe Digital Insights, Amazon, Amazon Prime Day1 Comment

eBay Warns USPS No Longer Supports FedEx Dropoffs

July 14, 2024July 14, 2024 Ina Steiner
FedEx

eBay advised sellers that the US Postal Service is no longer supporting receipt of any FedEx Ground Economy shipments – the service formerly known as FedEx SmartPost. Effective July 14, 2024, sellers should not drop off their FedEx shipment to Read more

News, ShippingeBay, Fedex, FedEx Ground Economy, FedEx Smartpost

eBay Launches Cash Advance Service for Sellers

July 11, 2024July 11, 2024 Ina Steiner
eBay

eBay is working with yet another financial services firm to offer working capital loans to sellers. On Wednesday, July 10, 2024, it announced Business Cash Advance, a new eBay Seller Capital revenue-based financing product provided by Liberis, a “global embedded Read more

Marketplaces, NewseBay, eBay Business Cash Advance, eBay Seller Capital, Liberis, working capital loans1 Comment

Etsy Launches New Ad Campaign as It Embraces Designer-Sellers

July 10, 2024 Ina Steiner
Etsy

Etsy announced this week it launched a new ad campaign consistent with its “Keep Commerce Human” theme, and in addition to new TV commercials, it’s featuring Etsy sellers in billboards in two cities: New York and London. A new home Read more

Marketplaces, NewsEtsy, Etsy marketing campaign, Etsy TV commercials3 Comments

eBay Reimagines Advertising for Sellers with New Dashboard

July 9, 2024July 9, 2024 Ina Steiner
eBay

eBay announced it is unveiling a “reimagined and redesigned advertising experience,” with a new dashboard for sellers who pay eBay for extra exposure, and new names for the types of ads it offers. eBay had informed sellers of the pending Read more

NewsAlex Kazim, eBay, eBay Advertising

Adam Ireland Replaces Gene Cook as Head of eBay Collectibles

July 8, 2024 Ina Steiner
eBay

eBay executive Adam Ireland revealed that he started a new position as Vice President and General Manager, Global Collectibles. He replaced Gene Cook, who recently left eBay as we reported on June 27. eBay did not announce the changes on Read more

Marketplaces, NewsAdam Ireland, Dawn Block, eBay, eBay Collectibles, eBay executives, Gene Cook3 Comments

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