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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy Search to Become More Diverse, Favor Low-Cost Shipping

August 28, 2024August 28, 2024 Ina Steiner
Etsy

Etsy announced Wednesday it has evolved its search and discovery experience to factor in the quality of listings, including listing detail, photo quality, and customer service track records. Etsy said it was also delivering more diversified results so that buyers Read more

Marketplaces, NewsEtsy, Etsy search, Etsy search clumping, Shipping

Etsy Preps Sellers ahead of Holiday Gift-Giving Season

August 25, 2024August 25, 2024 Ina Steiner
Etsy

Etsy advised sellers of some improvements to gift features as part of its “journey to become the go-to gifting destination.” It also launched its Holiday Hub, which it described as sellers’ “go-to resource for the upcoming gift-giving season” where they Read more

Marketplaces, NewsEtsy, Etsy Gift Mode, Etsy gift teasers

PayPal Confuses Everyone with Root Certificate Notification

August 24, 2024August 24, 2024 Ina Steiner
PayPal

PayPal sent an email to its customers on Friday notifying them of changes it will soon implement. Beginning September 1st, it will no longer make available two of its reports it had previously made available to merchants. And in October, Read more

News, PaymentsDigicert, PayPal, PayPal Root Certificate2 Comments

Amazon to Hold ‘Prime Big Deal Days’ Sale in October

August 21, 2024August 21, 2024 Ina Steiner
Amazon

Amazon will hold its Prime Big Deal Days event in October this year, and sellers who use its FBA fulfillment service will have until September 13 to get their inventory to US fulfillment centers. Last year, Amazon held the Prime Read more

Marketplaces, NewsAmazon, Amazon FBA, Amazon Prime Big Deal Days, Holiday selling

UPS Applies Surge Fee to Packages from Asia

August 21, 2024August 21, 2024 Ina Steiner

UPS will apply a surge fee to packages to the US coming from Asia, according to Supply Chain Dive, which said ten countries will have a $0.25 per-pound surge fee applied to shipments, and three countries – China, Hong Kong, Read more

News2 Comments

NYT and eBay Collaborate in Sports Vertical

August 19, 2024August 19, 2024 Ina Steiner
eBay

You might not think of the New York Times as a premier sports news source, but in 2022, it acquired a publication called “The Athletic.” Now the paid-subscription sports site will add commerce to its content in a deal with Read more

Marketplaces, NewsCollectibles sports memorabilia, eBay, Goldin Marketplace, New York Times, NYT, Sports, The Athletic

eBay Foundation Adds Two Employees to Its Board

August 18, 2024August 18, 2024 Ina Steiner
eBay

The eBay Foundation added two new members to its board this month. The philanthropic arm of eBay, established in 1998, partners with nonprofit organizations that are addressing and removing barriers to entrepreneurship for people who identify with historically excluded groups, Read more

Marketplaces, NewseBay Foundation1 Comment

Mercari Adds Inventory from Japanese Sellers, Launches Store in LA

August 16, 2024 Ina Steiner
Mercari

Mercari recently made headlines by deciding to shift fees from sellers to buyers. On August 1st, it made another significant change, announcing it was making Japanese inventory available to US online shoppers and opening a retail store in Los Angeles. Read more

Marketplaces, NewsBEENOS, Mercari, Mercari x Japan, Rakuten1 Comment

Amazon Rebrands Warehouse Storefront to Amazon Resale

August 15, 2024August 16, 2024 Ina Steiner
Amazon

Amazon rebranded its storefront called Amazon Warehouse to “Amazon Resale,” which continues to sell used, pre-owned, and open-box products (which we consider to be a form of liquidation, but direct to consumers). It will also continue to offer “all the Read more

Marketplaces, NewsAmazon Resale, Amazon Warehouse, liquidation

eBay UK Tells Sellers to Upgrade to Business Accounts

August 14, 2024August 14, 2024 Ina Steiner
eBay

Sellers in the UK said eBay sent them notifications telling them they needed to upgrade from a private seller to a business seller – designations eBay does not make in the US. Some sellers said customer service reps told them Read more

Marketplaces, NewseBay, eBay UK, eBay UK Business accounts, eBay UK personal accounts

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