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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

New Amazon ‘Seller Challenge’ Gives 3 Lifelines to Sellers

October 22, 2025October 22, 2025 Ina Steiner
Amazon

If selling on Amazon could be compared to the “Who Wants To Be A Millionaire” game, sellers now have three “lifelines” thanks to a new feature rolling out called Amazon Seller Challenge for members of Account Health Assurance (AHA). Some Read more

Marketplaces, NewsAmazon, Amazon Account Health Assurance, Amazon Seller Challenge1 Comment

Walmart Hops on ChatGPT ‘Instant Checkout’ Bandwagon

October 20, 2025October 20, 2025 Ina Steiner

Walmart entered into a new partnership with OpenAI that will start with allowing customers and members to shop Walmart through ChatGPT’s Instant Checkout. “Whether planning meals, restocking household essentials, or finding something new, customers can simply chat and buy, and Read more

Marketplaces, NewsAI, ChatGPT, ChatGPT Instant Checkout, Walmart

Amazon AWS Outage Brings Many Websites Down

October 20, 2025October 20, 2025 Ina Steiner
Amazon

Amazon AWS experienced an outage that demonstrated how many companies are dependent on Amazon’s web-hosting cloud services. In fact, the outage earned a special alert on the top of DownDetector on Monday morning: “User reports indicate issues at Amazon Web Read more

Marketplaces, NewsAmazon, Amazon AWS, Amazon AWS outage1 Comment

USPS Places 2-Week Hold on Unused Label Refunds

October 19, 2025October 19, 2025 Ina Steiner
USPS logo

The USPS said it will now place a 2-week hold before refunding customers for unused labels. It issued the following alert on Saturday (October 18, 2025): Unused Label Refund ProcessingAs part of our ongoing efforts to protect the United States Read more

News, ShippingUSPS, USPS refunds2 Comments

Tariff Turmoil Leads to Destruction of Packages as Holiday Shopping Ramps

October 17, 2025October 17, 2025 Ina Steiner
US Customs and Border Protection

First consumers were hit by surprise tariffs this year. Now they’re learning that in some cases, shipping carriers are destroying packages coming from overseas sellers and suppliers. NBC News’s article, “UPS is ‘disposing of’ U.S.-bound packages over customs paperwork problems,” Read more

News, ShippingTariffs, UPS, US Customs and Border Protection

Amazon Hiring Fulfillment Workers Amid Rumors of Corporate Layoffs

October 17, 2025October 17, 2025 Ina Steiner
Amazon

Amazon is creating 250,000 jobs in the US this holiday season, including full-time, part-time, and seasonal positions. They aren’t just jobs in cities and suburbs – Amazon said the hiring plans include rural areas. It’s investing over $1 billion into Read more

Marketplaces, NewsAmazon, Amazon holiday hiring, Amazon layoffs

Walmart Angles to Be the ‘Safe Place’ to Buy Collectibles

October 12, 2025October 12, 2025 Ina Steiner

Walmart made a big splash in the collectibles space last week, with a major presence at New York Comic Con and announcing it was adding 10,000 comics to its Marketplace through a collaboration with Shortboxed. Walmart said it was investing Read more

Marketplaces, NewsShortboxed, Walmart, Walmart Collectibles

eBay Updates Developers on 3rd-Quarter Changes

October 11, 2025October 11, 2025 Ina Steiner
eBay

eBay rolled out a number of changes during the third quarter (July, August, September 2025), and it recently summarized the changes for third-party developers that offer tools and services for buyers and sellers. For example, this summer, eBay mandated sellers Read more

Marketplaces, NewseBay, eBay Developers Program1 Comment

Etsy to Launch Holiday TV Ad Campaign in November

October 8, 2025October 8, 2025 Ina Steiner
Etsy

Etsy will launch a new holiday marketing campaign that includes TV commercials, its Chief Marketing Officer Brad Minor revealed on Wednesday. In a blog post titled, “How We’re Helping Shoppers Gift Special This Holiday Season,” he said Etsy’s campaign will Read more

Marketplaces, NewsBrad Minor, Etsy, Etsy holiday campaign, Etsy TV commercials1 Comment

PayPal Lets Small Sellers Generate Ad Revenue

October 7, 2025October 7, 2025 Ina Steiner
PayPal

Online sellers have to compete with rival ad-listings on ecommerce platforms, but now PayPal is offering them a way to generate revenue on their own websites by running ads for complementary products. According to the payment processor’s press release on Read more

News, PaymentsAd revenue, PayPal, PayPal Ads Manager1 Comment

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