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Author: Ina Steiner

Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

Etsy VP to Talk about Policy and Enforcement at Wednesday Chat

May 23, 2025May 23, 2025 Ina Steiner
Etsy

Etsy is holding a fireside chat on Wednesday where its Vice President of Trust & Safety Alice Wu will discuss how Etsy keeps its marketplace safe. Wu will be joined by Sophie Duba, Senior Director of Marketplace Policy. “Hear from Read more

Marketplaces, News, Security and Fraud IssuesAlice Wu, Etsy, Etsy trust and safety, Sophie Duba

PayPal User Agreement Clamps Down on Use of Personal Accounts for Businesses

May 22, 2025May 22, 2025 Ina Steiner
PayPal

PayPal is updating its User Agreement to ensure that businesses are not using personal accounts, and vice versa. It’s also amending the PayPal Online Payment Services Agreement to update the terms for Chargeback Protection Tools to include a Loss Cap. Read more

News, PaymentsPayPal, PayPal chargebacks, PayPal User Agreement

Amazon to Drive Traffic to Its Outlet on Memorial Day

May 21, 2025May 21, 2025 Ina Steiner
Amazon UK

Amazon invited sellers to discount their excess goods and take advantage of its Memorial Day Amazon Outlet campaign. “You can gain enhanced visibility for your active or upcoming deals running on excess inventory with Amazon Outlet merchandising through May 26, Read more

Marketplaces, NewsAmazon, Amazon Outlet

Tariffs and Postal Strike Impede eBay Sellers

May 21, 2025May 21, 2025 Ina Steiner
eBay

Sellers are facing difficulties trying to mail orders to certain customers due to how eBay is handling US tariffs and a Canadian postal strike. Sellers based in Canada, and sellers outside the country who ship to Canadian customers, are facing Read more

Marketplaces, News, ShippingCanada Post, eBay, eBay Shipping, Tariffs1 Comment

eBay Expects 1,300 Sellers at eBay Open in August

May 19, 2025May 19, 2025 Ina Steiner
eBay

eBay’s annual seller conference will take place in Las Vegas August 12 – 14th at the Venetian Resort. eBay is charging $295 (not including lodging) for attending in-person, and sellers can attend virtually at no charge. The in-person ticket price Read more

Marketplaces, NewseBay, eBay Open2 Comments

Monitoring the USPS ‘Delivering for America’ 10-Year Plan

May 18, 2025May 18, 2025 Ina Steiner
USPS logo

The USPS Office of Inspector General (OIG) published the latest evaluation of the Postal Service’s Delivering for America (DFA) plan. The 10-year DFA plan was introduced in 2021 under Postmaster General Louis DeJoy (who recently stepped down and was replaced Read more

News, ShippingUSPS, USPS Delivering for America2 Comments

Sellers Worry Mail Could Get Trapped in Canada Again

May 18, 2025May 18, 2025 Ina Steiner
Canada Post

Mail in Canada was trapped for weeks late last year due to a postal strike, and sellers fear the same could happen this month as Canada Post and CUPW remain far apart regarding the collective bargaining dispute that was the Read more

Marketplaces, NewsCanada Post, Canada postal strike1 Comment

Amazon Puts Limits on Seller Fulfilled Prime

May 17, 2025May 18, 2025 Ina Steiner
Amazon

Amazon will place limits on sellers enrolled in SFP (Seller Fulfilled Prime) beginning June 29, 2025. “If you haven’t shipped at least 100 Seller Fulfilled Prime packages per month, or if you haven’t shipped Seller Fulfilled Prime packages consistently throughout Read more

Marketplaces, NewsAmazon, Amazon Seller Fulfilled Prime

eBay Helps Sellers Create and Share Gen-AI Video on Social

May 14, 2025May 14, 2025 Ina Steiner
eBay

eBay announced a generative-AI tool sellers can use to create videos featuring product photos “to attract potential buyers and help boost your listing’s visibility.” eBay released the news as part of last week’s eBay May 2025 Seller Update, and it Read more

Marketplaces, News, Selling ToolseBay, eBay AI, eBay gen-AI video tool

Agentic Search to Spare Etsy from ‘Race to the Bottom,’ CEO Predicts

May 14, 2025May 14, 2025 Ina Steiner
Etsy

Etsy “re-architected” its search engine to add a “Q Score,” CEO Josh Silverman told a Wall Street gathering on Tuesday – and it is telling sellers how to improve their Q Score to raise their prominence in search. The Q Read more

Marketplaces, NewsAgentic AI, Agentic search, Etsy, Etsy Q Score, Etsy search, Josh Silverman2 Comments

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