Sellers had months to prepare for the new DD+7 policy that Amazon warned would cause a cashflow crunch when implemented on March 12, but now that the date has come and gone, many sellers are filled with uncertainty and are asking colleagues what changes they’ve seen.
In early February, Amazon reminded sellers it would be updating account reserves to a standard reserve period of 7 days after delivery, known as DD+7 (Delivery Date plus 7 days), warning them: “You may experience a one-time cash flow impact and temporarily limited ability to disburse funds on or around your migration date.”
We expected to find posts from sellers explaining how they were impacted on March 12, but instead, we found sellers asking questions, such as this thread started on March 15th on the Amazon seller discussion boards where the original poster asked:
How do we know how much $ will be disbursed and held with DD+7?
So I am still confused.
How do we see what funds are held and those going to be disbursed?
My sales are still all going to Funds Available scheduled to initiate on March 23.
My account level reserve has not changed.
No Reserved area is on my payments dashboard.
The Deferred area is for B to B invoiced orders.
There should be a better system.
Anyone know?
Some sellers said they didn’t think they had been migrated yet. Other sellers said they had been migrated and shared that they now had a “disburse on demand button” they could use daily rather than having to wait a set amount of time, such as one who reported they had been on a 2-week payout schedule. That was seen as a change that would help ease the pain of longer payment holds.
As recently as yesterday (March 16), a seller wrote on that thread, “DD+7 was supposed to start on March 12 for me, but it didn’t. I got my full payout even for orders placed and shipped after March 12.”
“Where are the mods on this,” one seller asked yesterday, echoing other sellers’ sentiments. “I’ve just browsed more than half a dozen threads on the same topic, many of them several days old, and not once has a mod stepped in to clarify what the ???? is even going on?”
Today, a seller wrote in part, “I’m in the EXACT same boat! No Disburse Now button, conflicting answers from Amazon support (first said technical issue, then claimed I wasn’t transitioned to DD+7 – total lies).”
Sellers also shared the same questions along with their own experiences on the Sellers Ask Sellers discussion board.
