Etsy announced its 3rd-quarter 2025 financials on Wednesday and named a new CEO as Josh Silverman hands over the reins, though he will remain an employee for another year. When excluding Reverb from the prior-year period (which Etsy sold in Read more
Sellers received good news this week when Amazon refunded them for mysterious “Other” fees that they had been billed for in August and again in September. A reader who had alerted us to the issue last month wrote today and Read more
Update 10/28/2025: Amazon announced today it will reduce its corporate workforce by 14,000 roles overall (not providing the number of employees impacted) and said in part, “The reductions we’re sharing today are a continuation of this work to get even Read more
Sellers noticed a change eBay made to Promoted Listing ads in search results – and an eBay moderator confirmed on Thursday it had made the change in early October. Promoted Listing ads now only show in the default Best Match Read more
Amazon has been the forerunner in getting consumers to trade privacy for convenience, at least in the ecommerce sector. Amazon’s new AI-powered shopping feature called “Help Me Decide,” which it described as follows, highlights how much data from shoppers it Read more
eBay’s head of US markets Dawn Block is moving to a new position leading the Customer Experience and Support team, responsible for both buyer and seller customer support. Ron Jaiven, who has been at eBay for 13 years, will take Read more
If selling on Amazon could be compared to the “Who Wants To Be A Millionaire” game, sellers now have three “lifelines” thanks to a new feature rolling out called Amazon Seller Challenge for members of Account Health Assurance (AHA). Some Read more
Walmart entered into a new partnership with OpenAI that will start with allowing customers and members to shop Walmart through ChatGPT’s Instant Checkout. “Whether planning meals, restocking household essentials, or finding something new, customers can simply chat and buy, and Read more
Amazon AWS experienced an outage that demonstrated how many companies are dependent on Amazon’s web-hosting cloud services. In fact, the outage earned a special alert on the top of DownDetector on Monday morning: “User reports indicate issues at Amazon Web Read more
The USPS said it will now place a 2-week hold before refunding customers for unused labels. It issued the following alert on Saturday (October 18, 2025): Unused Label Refund ProcessingAs part of our ongoing efforts to protect the United States Read more
