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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
In Tuesday’s post, eBay wrote, “Here’s what you need to know about the recent update”:
We’ve updated any listing to show the correct quantity available and quantity sold.
For listings where sellers manually revised the quantity, we won’t make any changes.
For sellers who had to cancel orders, received negative feedback, or had stockout strikes during our update, we’ll ensure that their seller rating isn’t affected.
We are just a platform that connects sellers and buyers …. good grief.
1) use your 9000 employees to get it all done
2) fire the idiots that caused the problem (and DONT say that you dont have a mirror of the site running backups ALL the time) and get him to fix it
Overpaid, arrogant computer programmers who [bleep] up should be demoted to janitorial duties for one week. It’s only right.