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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

3 thoughts on “Audit Finds USPS Package Tracking Inaccurate and Inadequate”

  1. The one I dislike strongly is that the item has been delivered and it shows up the next day. This one happens often and I have to babysit a customer through their justified anxiety to wait till the next day. It has happened to me too.

  2. 64% inaccurate

    not as bad as I thought. Seems like it should be higher. Maybe 80% inaccurate

  3. I wonder what it cost USPS to conduct that survey? Online sellers could have given them the same information in exchange for shipping a couple packages for free!

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