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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
USPS needs to indoctrinate its workers on not stealing customers’ packages.
What is meant by “small delivery units?” Are these smaller post offices?
There are probably 80 post offices of varying sizes in the metropolitan area where I live; I can think of 6 post offices within 5 miles of where I live and I know of at least that many more that I’ve either visited or driven past over the years; this covers just a small fraction of the metro area.
If USPS is planning on doing away with smaller neighborhood post offices, I hope they reconsider that idea. My rather small local post office often has lines out the door as it is (and it’s a freaking nightmare during the holiday season!).
Since my post office added the self-serve machine, I rarely have a need to stand in line (thank goodness!), but many mail-senders don’t seem to know about buying shipping labels online (and apparently don’t have any interest in using the self-serve machine).
“many mail-senders don’t seem to know about buying shipping labels online (and apparently don’t have any interest in using the self-serve machine).”
Betting these are the very same people who are proud to still use rotary phones.
eBray, there is no “self service” machine in any of the local post offices in villages within at least 5 or 10 miles of where I live (I haven’t bothered to check them all). Personally? I would have no use for one unless I was absolutely desperate with an envelope needing a stamp that HAD to be in today’s mail.
I do use online shipping labels – I truly feel they are incredibly better than hand prepared, with bar codes all created for me and any address mistakes corrected automatically. I used Stamps.com until the fees outpriced what my business could afford; then tried ShipStation but it was way too complicated; and I’m now using PirateShip and 99% delighted.
BUT – !!! HAHAHA ~! I have TWO rotary phones (well, they can switch between “Dial” and “Pulse”) and guess what — THEY KEEP RIGHT ON WORKING WHEN THE POWER GOES OUT!!! sorry, all you electric-dependent phone owners lose service when that happens. My biggest gripe with a rotary phone is the voice mail systems I encounter when trying to work through a computer prompt or leave a voice mail, that keep saying “Press this, Press that” and the schmucks do not understand they should add that their system will pick up if I stay on the line (which works for Rotaries). A tip of the hat and big thank you to people who are that intelligent.
I worked at USPS for 30 years, half the time as a supervisor. I can promise you 99% employees laugh at this
May work in a city but when it comes to rural routes, it’ll be a major mess. Rural couriers already drive a ton of miles on their route but for them having to drive an extra 10-20 miles to the hub then only get paid when they drive back to start their route. More wear and tear on their own vehicles, some got the new van, well, 6 months ago and their already pretty tore up and the did not handle the snow at all with the hills we have.