Email a copy of 'Bermuda Triangle at Amazon Fulfillment Centers?' to a friend
Loading ...
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
Amazon lies, its not just eBay – eBay is just more blatant about it
Amazon does a bad job of merchandise receiving, sometimes taking weeks to check items in only to complain shipments are short (when they arent).
Amazon also (at their discretion) moves items around and just charges you (instead of shipping from the location the item is in) with out a care in the world what it may cost a seller.
Amazon also “borrows” items to fulfill its own sales, then when it gets more stock, they “find it and return it to you”
Amazon is also suspending MANY accounts (not mine so far) for no reason at all, holding funds, and then using the SECOND worst CS outsourced group who are unhelpful, to “help you”.
eBay = NJ crime family, Amazon = NY crime family.
fugettaboutit, FBA used to be a good SUPPLEMENT to other Amazon sales channels (seller-fulfilled)
now it is so laden with nickel and dime charges, and the already mentioned ‘lost merchandise’ which they will never own up to….AND the original ‘sin’ of broken merchandise, where they want you to supply them with your manufacturers invoice and contact info (BIG eh HEM, on that one) then offer you less than cost for replacement.
You would be lucky to be paying only 35% fees for these FBA Sales, excluding the losses and breakage.
oh, yea did i mention their crazy AI scheme of evaluating your ‘inventory health’, which determines charges, capacity etc etc.