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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

One thought on “The Irony of PayPal’s Arbitration Opt-Out Clause”

  1. Now you need a lawyer before accepting your PayPal account? Honestly. And I’m pretty sure your lawyer would advise against agreeing to the document anyway.

    “You do business our way or no way.” In all the years I’ve used PayPal I’ve never had an issue such as this–but that does not mean I never could. I dislike having a gun held to my head to do business.

    This past year my customers have jumped on the Venmo bandwagon. But now….PayPal owns that, too.

    I’ve closed my business. I’m done working with PayPal. And when I open my new business I will not accept payments through PayPal or Venmo.

    Fair business practices have become a thing of the past. The internet has promoted this simply because of these incomprehensible agreements (and constant “cookie” acceptance pop-ups.)

    Common people need common language agreements. I consider using legal-speak acceptance agreements to be unfair to the person not versed in legalese.

    It has become necessary before making an internet purchase to READ the site’s return policy, the reviews, especially if negative (although many sites pick & choose which reviews get posted,) and any FAQs. Be sure to question the COST of a return (case in point–Overstock.com.)

    Now that we’re addicted to online gratification they are tightening the noose. Get use to it.

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