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Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
“Etsy” said I have 94% on time shipping performance.
That’s a lie.
It’s 100%.
I should be able to sue them.
“Etsy” is NO LONGER worth the time and energy.
My deliveries are showing up to my customers well before Etsy’s estimates.. So, for my shop, this isn’t a problem. I ship with USPS Priority mail with insurance and my all of my packages are arriving in 2 days.
“The End”…And yet, you explicitly said that you left Etsy? If so bad, why did you come back??
From the Etsy announcement:
“2. Ship your orders on time. Only mark your orders as complete when they’re with the shipping carrier to avoid buyer confusion.”
I do ship my orders on time, but I don’t know how to follow their rules. Etsy marks my orders as complete when I buy the shipping label. This is anywhere from 10 minutes to 10 hours (more or less) before the order is with the shipping carrier.
Dear Stoned11,
I’m doing an experiment……,