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Ina Steiner on EmailIna Steiner on LinkedinIna Steiner on Twitter
Ina Steiner
Ina Steiner
Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.

One thought on “EcommerceBytes Soundoff: Letters to the Editor – November 7, 2021”

  1. Re the package going to Hong Kong. Was the package tracked through Hong Kong Post once it arrived in Hong Kong ? Most mail tracking overseas will end when it hits the destination country border, at which point the local country tracking kicks in.

    A common scam with trackable mail going to mainland China or to Hong Kong, is for an attempt to be made to deliver it to the address on the package, whereupon the person answering the door says there’s no one to sign for it. The letter carrier/delivery person leaves a Mail Collection Notification Card advising where the package can be picked up. The package is held at the nearest post office for 30 days, meantime, the “buyer” opens an INR as there’s no trackable confirmation of delivery, gets a refund,THEN goes to the post office on day 28 or day 29, and picks it up. Ask your eBay CSR (try to get one based in North America) to check Hong Kong Post to see if an ATTEMPT was made to deliver it.

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