Ina Steiner is co-founder and Editor of EcommerceBytes and has been reporting on ecommerce since 1999. She's a widely cited authority on marketplace selling and is author of "Turn eBay Data Into Dollars" (McGraw-Hill 2006). Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). She is a member of the Online News Association (Sep 2005 - present) and Investigative Reporters and Editors (Mar 2006 - present). Follow her on Twitter at @ecommercebytes and send news tips to ina@ecommercebytes.com. See disclosure at EcommerceBytes.com/disclosure/.
3 thoughts on “When You’re CTO of eBay and Your Son Complains”
I’ve always had an issue with eBay employees (particularly higher-ups) and their immediate family buying and selling on the site. I’ve had many reps over the years proudly tell me that they too are eBay sellers. But what happens when there is a dispute and one of the parties is an eBay insider? Does that not present a conflict of interest? Judges frequently refuse to hear a case if they have a vested interest in the outcome (owning stock in a company being sued, for example). Employees of various lotteries and their immediate families are generally not permitted to play. Why do eBay employees seem to think it’s a great thing that they use the site? I’ve heard the argument that if they use the site first-hand, they are more likely to be aware of common issues. However, I rarely talk to an eBay employee that even acknowledges an issue after I tell them about it, much less one that knew about it beforehand.
Feeding your kid the corporate dog food is the next best thing to eating it yourself. And most eBay execs realistically aren’t going to have the free time to wait in line at the Post Office shipping packages just to walk in our shoes.
If it keeps him grounded in the real world that the rest of us have to live in, then good.
It seemed to me that Harry Temkin ‘got it’ more than many of the eBay suits. When you talked to him about problems or suggestions he would respond saying how that might impact his son’s eBay sneaker selling business one way or the other. It was good to know that the point was clearly understood.
I wouldn’t want to get into a dispute involving an eBay staff member’s store, but maybe there are special handling arrangements within GCX for that?
I’m sure the son is very well protected from the San Jose mafia
I’ve always had an issue with eBay employees (particularly higher-ups) and their immediate family buying and selling on the site. I’ve had many reps over the years proudly tell me that they too are eBay sellers. But what happens when there is a dispute and one of the parties is an eBay insider? Does that not present a conflict of interest? Judges frequently refuse to hear a case if they have a vested interest in the outcome (owning stock in a company being sued, for example). Employees of various lotteries and their immediate families are generally not permitted to play. Why do eBay employees seem to think it’s a great thing that they use the site? I’ve heard the argument that if they use the site first-hand, they are more likely to be aware of common issues. However, I rarely talk to an eBay employee that even acknowledges an issue after I tell them about it, much less one that knew about it beforehand.
Feeding your kid the corporate dog food is the next best thing to eating it yourself. And most eBay execs realistically aren’t going to have the free time to wait in line at the Post Office shipping packages just to walk in our shoes.
If it keeps him grounded in the real world that the rest of us have to live in, then good.
It seemed to me that Harry Temkin ‘got it’ more than many of the eBay suits. When you talked to him about problems or suggestions he would respond saying how that might impact his son’s eBay sneaker selling business one way or the other. It was good to know that the point was clearly understood.
I wouldn’t want to get into a dispute involving an eBay staff member’s store, but maybe there are special handling arrangements within GCX for that?
I’m sure the son is very well protected from the San Jose mafia